[Evergreen-general] [OPEN-ILS-GENERAL] Printing Offline Check-out Receipts
ddale at georgialibraries.org
Thu Jan 7 16:41:05 EST 2021
Staff will need to tell it to print to the receipt printer each time they
have a checkout. They should not have any problems if they do that.
*Dawn Dale, PINES Services Specialist - Circulation*
Georgia Public Library Service
2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341
(404) 291-2800, ddale at georgialibraries.org
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On Thu, Jan 7, 2021 at 4:18 PM Josh Stompro <stomproj at gsuite.larl.org>
> Terran, I just tried disabling the hatch extension (Right click -> Manage
> Extension -> Change toggle to off) but that didn't work for me. Is that
> what you mean? I just get console errors because the Offline interface is
> still trying to send the print jobs to hatch.
> We are on 3.2.
> I don't see how I can get into the workstation settings to uncheck the
> "Use Hatch" checkbox when I'm offline. /eg/staff/admin/workstation/hatch
> seems to require authentication to access.
> I'm trying to figure out how this is going to work for staff that normally
> use Hatch, but have to use Offline when their internet is down.
> I did notice that with hatch enabled, the print jobs will get sent to the
> windows default printer. I'm wondering if that is Hatch's default behavior
> when it doesn't have access to the printer context info. I'm wondering if
> the Offline Printer settings are supposed to be stored in the Browser
> Settings section vs the Workstation settings like they are now?
> On Wed, Feb 26, 2020 at 7:19 PM Terran McCanna <
> tmccanna at georgialibraries.org> wrote:
>> If you temporarily disable Hatch in the browser, it should print alright.
>> Terran McCanna
>> PINES Program Manager
>> Georgia Public Library Service
>> 2872 Woodcock Blvd, Suite 250
>> Atlanta, GA 30341
>> tmccanna at georgialibraries.org
>> On Wed, Feb 26, 2020, 3:19 PM Dana Schwarz <Schwarz at lincoln.library.on.ca>
>>> Our library consortium is upgrading tomorrow and my library system will
>>> be using the offline check-out during the upgrade. I’ve tested on computers
>>> with hatch to print a receipt after checking out material offline but a
>>> receipt doesn’t print. I’ve assigned our receipt printer to print in
>>> offline and saved the changes but nothing happens. Am I missing a step?
>>> Thank you for your help,
>>> Dana Schwarz
>>> *Technical Services Coordinator*
>>> Lincoln Public Library, MFR Branch
>>> 4080 John Charles Blvd.
>>> Vineland, Ont, Canada
>>> schwarz at lincoln.library.on.ca
> Josh Stompro - IT Director
> Lake Agassiz Regional Library
> Desk: 218-233-3757 Ext 139
> Cell: 218-790-2110
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