[Evergreen-general] [OPEN-ILS-GENERAL] Printing Offline Check-out Receipts

[Josh Stompro]

Hello Dawn, are you talking about using the re-print last receipt option
after the transaction is saved?  Or printing the entire offline interface
page before the transactions are saved?

Josh

On Thu, Jan 7, 2021 at 3:41 PM Dawn Dale <ddale at georgialibraries.org> wrote:

> Hi Josh,
>
> Staff will need to tell it to print to the receipt printer each time they
> have a checkout.  They should not have any problems if they do that.
>
>
>
> *Dawn Dale, PINES Services Specialist - Circulation*
>
> ------------------------------
>
> Georgia Public Library Service
>
> 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341
>
> (404) 291-2800, ddale at georgialibraries.org
>
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> On Thu, Jan 7, 2021 at 4:18 PM Josh Stompro <stomproj at gsuite.larl.org>
> wrote:
>
>> Terran, I just tried disabling the hatch extension (Right click -> Manage
>> Extension -> Change toggle to off)  but that didn't work for me.  Is that
>> what you mean?  I just get console errors because the Offline interface is
>> still trying to send the print jobs to hatch.
>>
>> We are on 3.2.
>>
>> I don't see how I can get into the workstation settings to uncheck the
>> "Use Hatch" checkbox when I'm offline.  /eg/staff/admin/workstation/hatch
>> seems to require authentication to access.
>>
>> I'm trying to figure out how this is going to work for staff that
>> normally use Hatch, but have to use Offline when their internet is down.
>>
>> I did notice that with hatch enabled, the print jobs will get sent to the
>> windows default printer.  I'm wondering if that is Hatch's default behavior
>> when it doesn't have access to the printer context info.  I'm wondering if
>> the Offline Printer settings are supposed to be stored in the Browser
>> Settings section vs the Workstation settings like they are now?
>>
>> Josh
>>
>> On Wed, Feb 26, 2020 at 7:19 PM Terran McCanna <
>> tmccanna at georgialibraries.org> wrote:
>>
>>> If you temporarily disable Hatch in the browser, it should print
>>> alright.
>>>
>>>
>>>
>>> Terran McCanna
>>> PINES Program Manager
>>> Georgia Public Library Service
>>> 2872 Woodcock Blvd, Suite 250
>>> Atlanta, GA 30341
>>> 404-235-7138
>>> tmccanna at georgialibraries.org
>>>
>>> On Wed, Feb 26, 2020, 3:19 PM Dana Schwarz <
>>> Schwarz at lincoln.library.on.ca> wrote:
>>>
>>>> Hello,
>>>>
>>>>
>>>>
>>>> Our library consortium is upgrading tomorrow and my library system will
>>>> be using the offline check-out during the upgrade. I’ve tested on computers
>>>> with hatch to print a receipt after checking out material offline but a
>>>> receipt doesn’t print. I’ve assigned our receipt printer to print in
>>>> offline and saved the changes but nothing happens. Am I missing a step?
>>>>
>>>>
>>>>
>>>> Thank you for your help,
>>>>
>>>>
>>>>
>>>> Dana Schwarz
>>>>
>>>> *Technical Services Coordinator*
>>>>
>>>>
>>>> Lincoln Public Library, MFR Branch
>>>>
>>>> 4080 John Charles Blvd.
>>>>
>>>> Vineland, Ont, Canada
>>>> 905.562.5711
>>>>
>>>> schwarz at lincoln.library.on.ca
>>>>
>>>>
>>>>
>>>
>>
>> --
>> Josh Stompro - IT Director
>> Lake Agassiz Regional Library
>> Desk: 218-233-3757 Ext 139
>> Cell: 218-790-2110
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>>
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-- 
Josh Stompro - IT Director
Lake Agassiz Regional Library
Desk: 218-233-3757 Ext 139
Cell: 218-790-2110
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