[Evergreen-general] [OPEN-ILS-GENERAL] Printing Offline Check-out Receipts

Thu Jan 7 18:49:24 EST 2021

I'm guessing that it's a storage settings difference between 3.2 and 3.4.

Terran McCanna, PINES Program Manager
------------------------------

Georgia Public Library Service | University System of Georgia

2872 Woodcock Blvd, Suite 250 l Atlanta, GA 30341

(404) 235-7138 | tmccanna at georgialibraries.org

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On Thu, Jan 7, 2021 at 5:47 PM Josh Stompro <stomproj at gsuite.larl.org>
wrote:

> Ah, I was asking about printing from the Offline Interface.  We happily
> use Hatch for our printing normally and have no problems with it, and our
> staff like that they don't have to choose which printer for different
> scopes of printing.
> Josh
>
> On Thu, Jan 7, 2021 at 4:32 PM Dawn Dale <ddale at georgialibraries.org>
> wrote:
>
>> Hi Josh,
>>
>> I am talking about when you print the receipt for a checkout. It will
>> open a print screen and allow the user to change the printer to print the
>> receipt
>>
>>
>>
>> *Dawn Dale, PINES Services Specialist - Circulation*
>>
>> ------------------------------
>>
>> Georgia Public Library Service
>>
>> 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341
>>
>> (404) 291-2800, ddale at georgialibraries.org
>>
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>> Join our email list <http://georgialibraries.org/subscription> for
>> stories of Georgia libraries making an impact in our communities.
>>
>>
>>
>> On Thu, Jan 7, 2021 at 5:19 PM Josh Stompro <stomproj at gsuite.larl.org>
>> wrote:
>>
>>> Thanks John, But that sounds like a lot of setup work to set that up on
>>> 50 staff computers for something that gets used a couple times a year, if
>>> at all.  Plus it adds another layer of complexity to troubleshooting
>>> issues, finding out if they are using the offline browser by accident.
>>>
>>> I would absolutely shoot myself in the foot if I setup test system
>>> access like that, you are a brave person :-)
>>> Josh
>>>
>>> On Thu, Jan 7, 2021 at 3:41 PM Lolis, John <jlolis at whiteplainsny.gov>
>>> wrote:
>>>
>>>> Here's a "shotgun approach" suggestion... use two different browsers,
>>>> one for online transactions and one for offline transactions.  Simply don't
>>>> have the Hatch extension installed in the one for offline transactions.
>>>> Have one shortcut on the desktop for the browser handling offline
>>>> transactions and one for the browser handling online transactions, each one
>>>> pointing to the respective browser that handles it.  Done.
>>>>
>>>> Incidentally, while our consortium requires the use of Chrome for
>>>> access to Evergreen, I have staff using Vivaldi for staff access.  It's
>>>> also compatible with Chrome extensions.  You may want to consider it.
>>>>
>>>> Btw, I do the same type thing when it comes to our test web server... I
>>>> modify my hosts file so that whiteplainslibrary.org points to our test
>>>> server's address.  Then in one browser, I have it set to using no proxy
>>>> which in effect causes it to point to the test web server because of that
>>>> hosts modification.  Meanwhile, in my usual browser, I'm using a proxy
>>>> which knows the address of the live web server, and so I can access both
>>>> the test web server and the live one at the same time switching between
>>>> those browsers.
>>>>
>>>> John Lolis
>>>> Coordinator of Computer Systems
>>>>
>>>> 100 Martine Avenue
>>>> White Plains, NY  10601
>>>>
>>>> tel: 1.914.422.1497
>>>> fax: 1.914.422.1452
>>>>
>>>> https://whiteplainslibrary.org/
>>>>
>>>> *When you think about it, *all* security is ultimately security by
>>>> ignorance.*
>>>>
>>>>
>>>>
>>>> On Thu, 7 Jan 2021 at 16:18, Josh Stompro <stomproj at gsuite.larl.org>
>>>> wrote:
>>>>
>>>>> Terran, I just tried disabling the hatch extension (Right click ->
>>>>> Manage Extension -> Change toggle to off)  but that didn't work for me.  Is
>>>>> that what you mean?  I just get console errors because the Offline
>>>>> interface is still trying to send the print jobs to hatch.
>>>>>
>>>>> We are on 3.2.
>>>>>
>>>>> I don't see how I can get into the workstation settings to uncheck the
>>>>> "Use Hatch" checkbox when I'm offline.  /eg/staff/admin/workstation/hatch
>>>>> seems to require authentication to access.
>>>>>
>>>>> I'm trying to figure out how this is going to work for staff that
>>>>> normally use Hatch, but have to use Offline when their internet is down.
>>>>>
>>>>> I did notice that with hatch enabled, the print jobs will get sent to
>>>>> the windows default printer.  I'm wondering if that is Hatch's default
>>>>> behavior when it doesn't have access to the printer context info.  I'm
>>>>> wondering if the Offline Printer settings are supposed to be stored in the
>>>>> Browser Settings section vs the Workstation settings like they are now?
>>>>>
>>>>> Josh
>>>>>
>>>>> On Wed, Feb 26, 2020 at 7:19 PM Terran McCanna <
>>>>> tmccanna at georgialibraries.org> wrote:
>>>>>
>>>>>> If you temporarily disable Hatch in the browser, it should print
>>>>>> alright.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Terran McCanna
>>>>>> PINES Program Manager
>>>>>> Georgia Public Library Service
>>>>>> 2872 Woodcock Blvd, Suite 250
>>>>>> Atlanta, GA 30341
>>>>>> 404-235-7138
>>>>>> tmccanna at georgialibraries.org
>>>>>>
>>>>>> On Wed, Feb 26, 2020, 3:19 PM Dana Schwarz <
>>>>>> Schwarz at lincoln.library.on.ca> wrote:
>>>>>>
>>>>>>> Hello,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Our library consortium is upgrading tomorrow and my library system
>>>>>>> will be using the offline check-out during the upgrade. I’ve tested on
>>>>>>> computers with hatch to print a receipt after checking out material offline
>>>>>>> but a receipt doesn’t print. I’ve assigned our receipt printer to print in
>>>>>>> offline and saved the changes but nothing happens. Am I missing a step?
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Thank you for your help,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Dana Schwarz
>>>>>>>
>>>>>>> *Technical Services Coordinator*
>>>>>>>
>>>>>>>
>>>>>>> Lincoln Public Library, MFR Branch
>>>>>>>
>>>>>>> 4080 John Charles Blvd.
>>>>>>>
>>>>>>> Vineland, Ont, Canada
>>>>>>> 905.562.5711
>>>>>>>
>>>>>>> schwarz at lincoln.library.on.ca
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>> Josh Stompro - IT Director
>>>>> Lake Agassiz Regional Library
>>>>> Desk: 218-233-3757 Ext 139
>>>>> Cell: 218-790-2110
>>>>> _______________________________________________
>>>>> Evergreen-general mailing list
>>>>> Evergreen-general at list.evergreen-ils.org
>>>>>
>>>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
>>>>>
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>>>
>>>
>>> --
>>> Josh Stompro - IT Director
>>> Lake Agassiz Regional Library
>>> Desk: 218-233-3757 Ext 139
>>> Cell: 218-790-2110
>>> _______________________________________________
>>> Evergreen-general mailing list
>>> Evergreen-general at list.evergreen-ils.org
>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
>>>
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>
>
> --
> Josh Stompro - IT Director
> Lake Agassiz Regional Library
> Desk: 218-233-3757 Ext 139
> Cell: 218-790-2110
> _______________________________________________
> Evergreen-general mailing list
> Evergreen-general at list.evergreen-ils.org
> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
>
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