[Evergreen-general] [OPEN-ILS-GENERAL] Printing Offline Check-out Receipts

[Josh Stompro]

Thanks John, But that sounds like a lot of setup work to set that up on 50
staff computers for something that gets used a couple times a year, if at
all.  Plus it adds another layer of complexity to troubleshooting issues,
finding out if they are using the offline browser by accident.

I would absolutely shoot myself in the foot if I setup test system access
like that, you are a brave person :-)
Josh

On Thu, Jan 7, 2021 at 3:41 PM Lolis, John <jlolis at whiteplainsny.gov> wrote:

> Here's a "shotgun approach" suggestion... use two different browsers, one
> for online transactions and one for offline transactions.  Simply don't
> have the Hatch extension installed in the one for offline transactions.
> Have one shortcut on the desktop for the browser handling offline
> transactions and one for the browser handling online transactions, each one
> pointing to the respective browser that handles it.  Done.
>
> Incidentally, while our consortium requires the use of Chrome for access
> to Evergreen, I have staff using Vivaldi for staff access.  It's also
> compatible with Chrome extensions.  You may want to consider it.
>
> Btw, I do the same type thing when it comes to our test web server... I
> modify my hosts file so that whiteplainslibrary.org points to our test
> server's address.  Then in one browser, I have it set to using no proxy
> which in effect causes it to point to the test web server because of that
> hosts modification.  Meanwhile, in my usual browser, I'm using a proxy
> which knows the address of the live web server, and so I can access both
> the test web server and the live one at the same time switching between
> those browsers.
>
> John Lolis
> Coordinator of Computer Systems
>
> 100 Martine Avenue
> White Plains, NY  10601
>
> tel: 1.914.422.1497
> fax: 1.914.422.1452
>
> https://whiteplainslibrary.org/
>
> *When you think about it, *all* security is ultimately security by
> ignorance.*
>
>
>
> On Thu, 7 Jan 2021 at 16:18, Josh Stompro <stomproj at gsuite.larl.org>
> wrote:
>
>> Terran, I just tried disabling the hatch extension (Right click -> Manage
>> Extension -> Change toggle to off)  but that didn't work for me.  Is that
>> what you mean?  I just get console errors because the Offline interface is
>> still trying to send the print jobs to hatch.
>>
>> We are on 3.2.
>>
>> I don't see how I can get into the workstation settings to uncheck the
>> "Use Hatch" checkbox when I'm offline.  /eg/staff/admin/workstation/hatch
>> seems to require authentication to access.
>>
>> I'm trying to figure out how this is going to work for staff that
>> normally use Hatch, but have to use Offline when their internet is down.
>>
>> I did notice that with hatch enabled, the print jobs will get sent to the
>> windows default printer.  I'm wondering if that is Hatch's default behavior
>> when it doesn't have access to the printer context info.  I'm wondering if
>> the Offline Printer settings are supposed to be stored in the Browser
>> Settings section vs the Workstation settings like they are now?
>>
>> Josh
>>
>> On Wed, Feb 26, 2020 at 7:19 PM Terran McCanna <
>> tmccanna at georgialibraries.org> wrote:
>>
>>> If you temporarily disable Hatch in the browser, it should print
>>> alright.
>>>
>>>
>>>
>>> Terran McCanna
>>> PINES Program Manager
>>> Georgia Public Library Service
>>> 2872 Woodcock Blvd, Suite 250
>>> Atlanta, GA 30341
>>> 404-235-7138
>>> tmccanna at georgialibraries.org
>>>
>>> On Wed, Feb 26, 2020, 3:19 PM Dana Schwarz <
>>> Schwarz at lincoln.library.on.ca> wrote:
>>>
>>>> Hello,
>>>>
>>>>
>>>>
>>>> Our library consortium is upgrading tomorrow and my library system will
>>>> be using the offline check-out during the upgrade. I’ve tested on computers
>>>> with hatch to print a receipt after checking out material offline but a
>>>> receipt doesn’t print. I’ve assigned our receipt printer to print in
>>>> offline and saved the changes but nothing happens. Am I missing a step?
>>>>
>>>>
>>>>
>>>> Thank you for your help,
>>>>
>>>>
>>>>
>>>> Dana Schwarz
>>>>
>>>> *Technical Services Coordinator*
>>>>
>>>>
>>>> Lincoln Public Library, MFR Branch
>>>>
>>>> 4080 John Charles Blvd.
>>>>
>>>> Vineland, Ont, Canada
>>>> 905.562.5711
>>>>
>>>> schwarz at lincoln.library.on.ca
>>>>
>>>>
>>>>
>>>
>>
>> --
>> Josh Stompro - IT Director
>> Lake Agassiz Regional Library
>> Desk: 218-233-3757 Ext 139
>> Cell: 218-790-2110
>> _______________________________________________
>> Evergreen-general mailing list
>> Evergreen-general at list.evergreen-ils.org
>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
>>
> _______________________________________________
> Evergreen-general mailing list
> Evergreen-general at list.evergreen-ils.org
> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
>


-- 
Josh Stompro - IT Director
Lake Agassiz Regional Library
Desk: 218-233-3757 Ext 139
Cell: 218-790-2110
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://list.evergreen-ils.org/pipermail/evergreen-general/attachments/20210107/7fbba1fd/attachment.html>