[Evergreen-general] [OPEN-ILS-GENERAL] Printing Offline Check-out Receipts

Thu Jan 7 17:31:47 EST 2021

Hi Josh,

I am talking about when you print the receipt for a checkout. It will open
a print screen and allow the user to change the printer to print the receipt

*Dawn Dale, PINES Services Specialist - Circulation*

------------------------------

Georgia Public Library Service

2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341

(404) 291-2800, ddale at georgialibraries.org

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On Thu, Jan 7, 2021 at 5:19 PM Josh Stompro <stomproj at gsuite.larl.org>
wrote:

> Thanks John, But that sounds like a lot of setup work to set that up on 50
> staff computers for something that gets used a couple times a year, if at
> all.  Plus it adds another layer of complexity to troubleshooting issues,
> finding out if they are using the offline browser by accident.
>
> I would absolutely shoot myself in the foot if I setup test system access
> like that, you are a brave person :-)
> Josh
>
> On Thu, Jan 7, 2021 at 3:41 PM Lolis, John <jlolis at whiteplainsny.gov>
> wrote:
>
>> Here's a "shotgun approach" suggestion... use two different browsers, one
>> for online transactions and one for offline transactions.  Simply don't
>> have the Hatch extension installed in the one for offline transactions.
>> Have one shortcut on the desktop for the browser handling offline
>> transactions and one for the browser handling online transactions, each one
>> pointing to the respective browser that handles it.  Done.
>>
>> Incidentally, while our consortium requires the use of Chrome for access
>> to Evergreen, I have staff using Vivaldi for staff access.  It's also
>> compatible with Chrome extensions.  You may want to consider it.
>>
>> Btw, I do the same type thing when it comes to our test web server... I
>> modify my hosts file so that whiteplainslibrary.org points to our test
>> server's address.  Then in one browser, I have it set to using no proxy
>> which in effect causes it to point to the test web server because of that
>> hosts modification.  Meanwhile, in my usual browser, I'm using a proxy
>> which knows the address of the live web server, and so I can access both
>> the test web server and the live one at the same time switching between
>> those browsers.
>>
>> John Lolis
>> Coordinator of Computer Systems
>>
>> 100 Martine Avenue
>> White Plains, NY  10601
>>
>> tel: 1.914.422.1497
>> fax: 1.914.422.1452
>>
>> https://whiteplainslibrary.org/
>>
>> *When you think about it, *all* security is ultimately security by
>> ignorance.*
>>
>>
>>
>> On Thu, 7 Jan 2021 at 16:18, Josh Stompro <stomproj at gsuite.larl.org>
>> wrote:
>>
>>> Terran, I just tried disabling the hatch extension (Right click ->
>>> Manage Extension -> Change toggle to off)  but that didn't work for me.  Is
>>> that what you mean?  I just get console errors because the Offline
>>> interface is still trying to send the print jobs to hatch.
>>>
>>> We are on 3.2.
>>>
>>> I don't see how I can get into the workstation settings to uncheck the
>>> "Use Hatch" checkbox when I'm offline.  /eg/staff/admin/workstation/hatch
>>> seems to require authentication to access.
>>>
>>> I'm trying to figure out how this is going to work for staff that
>>> normally use Hatch, but have to use Offline when their internet is down.
>>>
>>> I did notice that with hatch enabled, the print jobs will get sent to
>>> the windows default printer.  I'm wondering if that is Hatch's default
>>> behavior when it doesn't have access to the printer context info.  I'm
>>> wondering if the Offline Printer settings are supposed to be stored in the
>>> Browser Settings section vs the Workstation settings like they are now?
>>>
>>> Josh
>>>
>>> On Wed, Feb 26, 2020 at 7:19 PM Terran McCanna <
>>> tmccanna at georgialibraries.org> wrote:
>>>
>>>> If you temporarily disable Hatch in the browser, it should print
>>>> alright.
>>>>
>>>>
>>>>
>>>> Terran McCanna
>>>> PINES Program Manager
>>>> Georgia Public Library Service
>>>> 2872 Woodcock Blvd, Suite 250
>>>> Atlanta, GA 30341
>>>> 404-235-7138
>>>> tmccanna at georgialibraries.org
>>>>
>>>> On Wed, Feb 26, 2020, 3:19 PM Dana Schwarz <
>>>> Schwarz at lincoln.library.on.ca> wrote:
>>>>
>>>>> Hello,
>>>>>
>>>>>
>>>>>
>>>>> Our library consortium is upgrading tomorrow and my library system
>>>>> will be using the offline check-out during the upgrade. I’ve tested on
>>>>> computers with hatch to print a receipt after checking out material offline
>>>>> but a receipt doesn’t print. I’ve assigned our receipt printer to print in
>>>>> offline and saved the changes but nothing happens. Am I missing a step?
>>>>>
>>>>>
>>>>>
>>>>> Thank you for your help,
>>>>>
>>>>>
>>>>>
>>>>> Dana Schwarz
>>>>>
>>>>> *Technical Services Coordinator*
>>>>>
>>>>>
>>>>> Lincoln Public Library, MFR Branch
>>>>>
>>>>> 4080 John Charles Blvd.
>>>>>
>>>>> Vineland, Ont, Canada
>>>>> 905.562.5711
>>>>>
>>>>> schwarz at lincoln.library.on.ca
>>>>>
>>>>>
>>>>>
>>>>
>>>
>>> --
>>> Josh Stompro - IT Director
>>> Lake Agassiz Regional Library
>>> Desk: 218-233-3757 Ext 139
>>> Cell: 218-790-2110
>>> _______________________________________________
>>> Evergreen-general mailing list
>>> Evergreen-general at list.evergreen-ils.org
>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
>>>
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>
>
> --
> Josh Stompro - IT Director
> Lake Agassiz Regional Library
> Desk: 218-233-3757 Ext 139
> Cell: 218-790-2110
> _______________________________________________
> Evergreen-general mailing list
> Evergreen-general at list.evergreen-ils.org
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>
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