[Evergreen-general] [OPEN-ILS-GENERAL] Printing Offline Check-out Receipts

Thu Jan 7 17:47:14 EST 2021

Ah, I was asking about printing from the Offline Interface.  We happily use
Hatch for our printing normally and have no problems with it, and our staff
like that they don't have to choose which printer for different scopes of
printing.
Josh

On Thu, Jan 7, 2021 at 4:32 PM Dawn Dale <ddale at georgialibraries.org> wrote:

> Hi Josh,
>
> I am talking about when you print the receipt for a checkout. It will open
> a print screen and allow the user to change the printer to print the receipt
>
>
>
> *Dawn Dale, PINES Services Specialist - Circulation*
>
> ------------------------------
>
> Georgia Public Library Service
>
> 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341
>
> (404) 291-2800, ddale at georgialibraries.org
>
> <https://www.facebook.com/georgialibraries>
> <https://www.twitter.com/georgialibs>
> <https://www.instagram.com/georgialibraries/>
>
> Join our email list <http://georgialibraries.org/subscription> for
> stories of Georgia libraries making an impact in our communities.
>
>
>
> On Thu, Jan 7, 2021 at 5:19 PM Josh Stompro <stomproj at gsuite.larl.org>
> wrote:
>
>> Thanks John, But that sounds like a lot of setup work to set that up on
>> 50 staff computers for something that gets used a couple times a year, if
>> at all.  Plus it adds another layer of complexity to troubleshooting
>> issues, finding out if they are using the offline browser by accident.
>>
>> I would absolutely shoot myself in the foot if I setup test system access
>> like that, you are a brave person :-)
>> Josh
>>
>> On Thu, Jan 7, 2021 at 3:41 PM Lolis, John <jlolis at whiteplainsny.gov>
>> wrote:
>>
>>> Here's a "shotgun approach" suggestion... use two different browsers,
>>> one for online transactions and one for offline transactions.  Simply don't
>>> have the Hatch extension installed in the one for offline transactions.
>>> Have one shortcut on the desktop for the browser handling offline
>>> transactions and one for the browser handling online transactions, each one
>>> pointing to the respective browser that handles it.  Done.
>>>
>>> Incidentally, while our consortium requires the use of Chrome for access
>>> to Evergreen, I have staff using Vivaldi for staff access.  It's also
>>> compatible with Chrome extensions.  You may want to consider it.
>>>
>>> Btw, I do the same type thing when it comes to our test web server... I
>>> modify my hosts file so that whiteplainslibrary.org points to our test
>>> server's address.  Then in one browser, I have it set to using no proxy
>>> which in effect causes it to point to the test web server because of that
>>> hosts modification.  Meanwhile, in my usual browser, I'm using a proxy
>>> which knows the address of the live web server, and so I can access both
>>> the test web server and the live one at the same time switching between
>>> those browsers.
>>>
>>> John Lolis
>>> Coordinator of Computer Systems
>>>
>>> 100 Martine Avenue
>>> White Plains, NY  10601
>>>
>>> tel: 1.914.422.1497
>>> fax: 1.914.422.1452
>>>
>>> https://whiteplainslibrary.org/
>>>
>>> *When you think about it, *all* security is ultimately security by
>>> ignorance.*
>>>
>>>
>>>
>>> On Thu, 7 Jan 2021 at 16:18, Josh Stompro <stomproj at gsuite.larl.org>
>>> wrote:
>>>
>>>> Terran, I just tried disabling the hatch extension (Right click ->
>>>> Manage Extension -> Change toggle to off)  but that didn't work for me.  Is
>>>> that what you mean?  I just get console errors because the Offline
>>>> interface is still trying to send the print jobs to hatch.
>>>>
>>>> We are on 3.2.
>>>>
>>>> I don't see how I can get into the workstation settings to uncheck the
>>>> "Use Hatch" checkbox when I'm offline.  /eg/staff/admin/workstation/hatch
>>>> seems to require authentication to access.
>>>>
>>>> I'm trying to figure out how this is going to work for staff that
>>>> normally use Hatch, but have to use Offline when their internet is down.
>>>>
>>>> I did notice that with hatch enabled, the print jobs will get sent to
>>>> the windows default printer.  I'm wondering if that is Hatch's default
>>>> behavior when it doesn't have access to the printer context info.  I'm
>>>> wondering if the Offline Printer settings are supposed to be stored in the
>>>> Browser Settings section vs the Workstation settings like they are now?
>>>>
>>>> Josh
>>>>
>>>> On Wed, Feb 26, 2020 at 7:19 PM Terran McCanna <
>>>> tmccanna at georgialibraries.org> wrote:
>>>>
>>>>> If you temporarily disable Hatch in the browser, it should print
>>>>> alright.
>>>>>
>>>>>
>>>>>
>>>>> Terran McCanna
>>>>> PINES Program Manager
>>>>> Georgia Public Library Service
>>>>> 2872 Woodcock Blvd, Suite 250
>>>>> Atlanta, GA 30341
>>>>> 404-235-7138
>>>>> tmccanna at georgialibraries.org
>>>>>
>>>>> On Wed, Feb 26, 2020, 3:19 PM Dana Schwarz <
>>>>> Schwarz at lincoln.library.on.ca> wrote:
>>>>>
>>>>>> Hello,
>>>>>>
>>>>>>
>>>>>>
>>>>>> Our library consortium is upgrading tomorrow and my library system
>>>>>> will be using the offline check-out during the upgrade. I’ve tested on
>>>>>> computers with hatch to print a receipt after checking out material offline
>>>>>> but a receipt doesn’t print. I’ve assigned our receipt printer to print in
>>>>>> offline and saved the changes but nothing happens. Am I missing a step?
>>>>>>
>>>>>>
>>>>>>
>>>>>> Thank you for your help,
>>>>>>
>>>>>>
>>>>>>
>>>>>> Dana Schwarz
>>>>>>
>>>>>> *Technical Services Coordinator*
>>>>>>
>>>>>>
>>>>>> Lincoln Public Library, MFR Branch
>>>>>>
>>>>>> 4080 John Charles Blvd.
>>>>>>
>>>>>> Vineland, Ont, Canada
>>>>>> 905.562.5711
>>>>>>
>>>>>> schwarz at lincoln.library.on.ca
>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>
>>>> --
>>>> Josh Stompro - IT Director
>>>> Lake Agassiz Regional Library
>>>> Desk: 218-233-3757 Ext 139
>>>> Cell: 218-790-2110
>>>> _______________________________________________
>>>> Evergreen-general mailing list
>>>> Evergreen-general at list.evergreen-ils.org
>>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
>>>>
>>> _______________________________________________
>>> Evergreen-general mailing list
>>> Evergreen-general at list.evergreen-ils.org
>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
>>>
>>
>>
>> --
>> Josh Stompro - IT Director
>> Lake Agassiz Regional Library
>> Desk: 218-233-3757 Ext 139
>> Cell: 218-790-2110
>> _______________________________________________
>> Evergreen-general mailing list
>> Evergreen-general at list.evergreen-ils.org
>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
>>
> _______________________________________________
> Evergreen-general mailing list
> Evergreen-general at list.evergreen-ils.org
> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
>

-- 
Josh Stompro - IT Director
Lake Agassiz Regional Library
Desk: 218-233-3757 Ext 139
Cell: 218-790-2110
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://list.evergreen-ils.org/pipermail/evergreen-general/attachments/20210107/1a79dc91/attachment-0001.html>