[Evergreen-general] Group Penalty Threshold: PATRON_EXCEEDS_LOST_COUNT

[Jessica Woolford]

Hi Benjamin,

See this wishlist Launchpad ticket:
https://bugs.launchpad.net/evergreen/+bug/1464756

It has long been a wish at our consortium that we could allow libraries to
have different penalty thresholds, and allow them to be honored at all
locations at the system OR consortium level.

Jessica

On Tue, Nov 16, 2021 at 10:14 AM Erica Rohlfs via Evergreen-general <
evergreen-general at list.evergreen-ils.org> wrote:

> Good Morning Benjamin,
>
> If you remove the individual library thresholds and keep the threshold set
> at the system level, it will display the lost threshold at any branch
> within that system. However, this modification isn't retroactive to your
> patrons' existing penalties.
>
> I hope this helps.
>
> Thank You,
> Erica
>
> On Tue, Nov 16, 2021 at 9:26 AM Murphy, Benjamin via Evergreen-general <
> evergreen-general at list.evergreen-ils.org> wrote:
>
>> I’m trying to figure out some behavior with the PATRON_EXCEEDS_LOST_COUNT
>> Group Penalty Threshold.
>>
>>
>>
>> Right now, we have a user with a lost book. The home library of the user
>> is Branch A and the lost book’s owning library is Branch A. I have a
>> PATRON_EXCEEDS_LOST_COUNT Group Penalty Threshold of 1 set for Branch A and
>> Branch B, (as well as System A, of which both branches are a part)
>>
>>
>>
>> I am only alerted to the threshold being met when I have my workstation
>> set at Branch A. If my workstation is set to Branch B, I get no alerts when
>> I pull up the account.
>>
>>
>>
>> Ideally, I’d like to see the blocking alert when I pull up this account
>> at any of the branches in System A, no matter where the user or material is
>> from. Am I configuring it wrong? Is that “Just not the way Evergreen works”?
>>
>>
>>
>> Using Evergreen 3.7.2
>>
>>
>>
>> *Benjamin Murphy*
>>
>> NC Cardinal Program Manager
>>
>> NC Dept. of Natural and Cultural Resources
>>
>> 919.814.6797 |  *benjamin.murphy at ncdcr.gov <benjamin.murphy at ncdcr.gov> *
>>
>> https://statelibrary.ncdcr.gov/ld/nc-cardinal
>>
>>
>> 109 East Jones Street  | 4640 Mail Service Center
>>
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>>
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>>
>>
>>
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>>
>>
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>>
>
>
> --
> Erica Rohlfs, MLIS, PMP
> Senior Implementation Project Manager
> Equinox Open Library Initiative
> erica.rohlfs at equinoxOLI.org
> https://equinoxOLI.org
> phone: 877-OPEN-ILS (673-6457)
> direct: 770-709-5572
> _______________________________________________
> Evergreen-general mailing list
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>


-- 
Jessica Woolford
Evergreen Systems Manager
Bibliomation, Inc.
24 Wooster Ave.
Waterbury, CT 06708
203-577-4070 ext. 105
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