[Evergreen-general] Group Penalty Threshold: PATRON_EXCEEDS_LOST_COUNT

[Aubrey Area Library]

I thought this was a thing. At least in our setup, we all have differing
thresholds. Unless I am misunderstanding your response.

Thanks,
Jordan

On Tue, Nov 16, 2021 at 10:04 AM Jessica Woolford via Evergreen-general <
evergreen-general at list.evergreen-ils.org> wrote:

> Hi Benjamin,
>
> See this wishlist Launchpad ticket:
> https://bugs.launchpad.net/evergreen/+bug/1464756
>
> It has long been a wish at our consortium that we could allow libraries to
> have different penalty thresholds, and allow them to be honored at all
> locations at the system OR consortium level.
>
> Jessica
>
> On Tue, Nov 16, 2021 at 10:14 AM Erica Rohlfs via Evergreen-general <
> evergreen-general at list.evergreen-ils.org> wrote:
>
>> Good Morning Benjamin,
>>
>> If you remove the individual library thresholds and keep the threshold
>> set at the system level, it will display the lost threshold at any branch
>> within that system. However, this modification isn't retroactive to your
>> patrons' existing penalties.
>>
>> I hope this helps.
>>
>> Thank You,
>> Erica
>>
>> On Tue, Nov 16, 2021 at 9:26 AM Murphy, Benjamin via Evergreen-general <
>> evergreen-general at list.evergreen-ils.org> wrote:
>>
>>> I’m trying to figure out some behavior with the
>>> PATRON_EXCEEDS_LOST_COUNT Group Penalty Threshold.
>>>
>>>
>>>
>>> Right now, we have a user with a lost book. The home library of the user
>>> is Branch A and the lost book’s owning library is Branch A. I have a
>>> PATRON_EXCEEDS_LOST_COUNT Group Penalty Threshold of 1 set for Branch A and
>>> Branch B, (as well as System A, of which both branches are a part)
>>>
>>>
>>>
>>> I am only alerted to the threshold being met when I have my workstation
>>> set at Branch A. If my workstation is set to Branch B, I get no alerts when
>>> I pull up the account.
>>>
>>>
>>>
>>> Ideally, I’d like to see the blocking alert when I pull up this account
>>> at any of the branches in System A, no matter where the user or material is
>>> from. Am I configuring it wrong? Is that “Just not the way Evergreen works”?
>>>
>>>
>>>
>>> Using Evergreen 3.7.2
>>>
>>>
>>>
>>> *Benjamin Murphy*
>>>
>>> NC Cardinal Program Manager
>>>
>>> NC Dept. of Natural and Cultural Resources
>>>
>>> 919.814.6797 |  *benjamin.murphy at ncdcr.gov <benjamin.murphy at ncdcr.gov> *
>>>
>>>
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>>>
>>>
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>>
>>
>> --
>> Erica Rohlfs, MLIS, PMP
>> Senior Implementation Project Manager
>> Equinox Open Library Initiative
>> erica.rohlfs at equinoxOLI.org
>> https://equinoxOLI.org
>> phone: 877-OPEN-ILS (673-6457)
>> direct: 770-709-5572
>> _______________________________________________
>> Evergreen-general mailing list
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>>
>
>
> --
> Jessica Woolford
> Evergreen Systems Manager
> Bibliomation, Inc.
> 24 Wooster Ave.
> Waterbury, CT 06708
> 203-577-4070 ext. 105
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