[Evergreen-general] Group Penalty Threshold: PATRON_EXCEEDS_LOST_COUNT

[Aubrey Area Library]

Thank you for the clarification! I can definitely see why that would be
desired.

Jordan

On Tue, Nov 16, 2021 at 10:40 AM Jessica Woolford <jwoolford at biblio.org>
wrote:

> Hi Jordan,
>
> You can have different thresholds, but they only apply and appear at the
> branch or system where they are configured. See Benjamin's in his original
> email - because these two branches have the group penalty configured on the
> branch level, if a patron has a lost item at branch A, the penalty only
> applies at Branch A. Staff logged in at Branch B would not see the penalty
> message.
>
> As Erica said, the threshold would have to be configured only at the
> System Level to be honored at both locations, or at the consortium level to
> have it honored across the whole consortium. Bibliomation libraries decided
> that the flexibility of having their own thresholds was more important, but
> ideally would like to be able to see and honor blocks from other libraries.
> We do have a block of 1 lost item at the consortium level.
>
> Jessica
>
> On Tue, Nov 16, 2021 at 11:12 AM Aubrey Area Library <
> aubreyarealibrary at gmail.com> wrote:
>
>> I thought this was a thing. At least in our setup, we all have differing
>> thresholds. Unless I am misunderstanding your response.
>>
>> Thanks,
>> Jordan
>>
>> On Tue, Nov 16, 2021 at 10:04 AM Jessica Woolford via Evergreen-general <
>> evergreen-general at list.evergreen-ils.org> wrote:
>>
>>> Hi Benjamin,
>>>
>>> See this wishlist Launchpad ticket:
>>> https://bugs.launchpad.net/evergreen/+bug/1464756
>>>
>>> It has long been a wish at our consortium that we could allow libraries
>>> to have different penalty thresholds, and allow them to be honored at all
>>> locations at the system OR consortium level.
>>>
>>> Jessica
>>>
>>> On Tue, Nov 16, 2021 at 10:14 AM Erica Rohlfs via Evergreen-general <
>>> evergreen-general at list.evergreen-ils.org> wrote:
>>>
>>>> Good Morning Benjamin,
>>>>
>>>> If you remove the individual library thresholds and keep the threshold
>>>> set at the system level, it will display the lost threshold at any branch
>>>> within that system. However, this modification isn't retroactive to your
>>>> patrons' existing penalties.
>>>>
>>>> I hope this helps.
>>>>
>>>> Thank You,
>>>> Erica
>>>>
>>>> On Tue, Nov 16, 2021 at 9:26 AM Murphy, Benjamin via Evergreen-general <
>>>> evergreen-general at list.evergreen-ils.org> wrote:
>>>>
>>>>> I’m trying to figure out some behavior with the
>>>>> PATRON_EXCEEDS_LOST_COUNT Group Penalty Threshold.
>>>>>
>>>>>
>>>>>
>>>>> Right now, we have a user with a lost book. The home library of the
>>>>> user is Branch A and the lost book’s owning library is Branch A. I have a
>>>>> PATRON_EXCEEDS_LOST_COUNT Group Penalty Threshold of 1 set for Branch A and
>>>>> Branch B, (as well as System A, of which both branches are a part)
>>>>>
>>>>>
>>>>>
>>>>> I am only alerted to the threshold being met when I have my
>>>>> workstation set at Branch A. If my workstation is set to Branch B, I get no
>>>>> alerts when I pull up the account.
>>>>>
>>>>>
>>>>>
>>>>> Ideally, I’d like to see the blocking alert when I pull up this
>>>>> account at any of the branches in System A, no matter where the user or
>>>>> material is from. Am I configuring it wrong? Is that “Just not the way
>>>>> Evergreen works”?
>>>>>
>>>>>
>>>>>
>>>>> Using Evergreen 3.7.2
>>>>>
>>>>>
>>>>>
>>>>> *Benjamin Murphy*
>>>>>
>>>>> NC Cardinal Program Manager
>>>>>
>>>>> NC Dept. of Natural and Cultural Resources
>>>>>
>>>>> 919.814.6797 |  *benjamin.murphy at ncdcr.gov
>>>>> <benjamin.murphy at ncdcr.gov> *
>>>>>
>>>>> https://statelibrary.ncdcr.gov/ld/nc-cardinal
>>>>>
>>>>>
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>>>>>
>>>>>
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>>>>>
>>>>>
>>>>> _______________________________________________
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>>>>>
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>>>>>
>>>>
>>>>
>>>> --
>>>> Erica Rohlfs, MLIS, PMP
>>>> Senior Implementation Project Manager
>>>> Equinox Open Library Initiative
>>>> erica.rohlfs at equinoxOLI.org
>>>> https://equinoxOLI.org
>>>> phone: 877-OPEN-ILS (673-6457)
>>>> direct: 770-709-5572
>>>> _______________________________________________
>>>> Evergreen-general mailing list
>>>> Evergreen-general at list.evergreen-ils.org
>>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
>>>>
>>>
>>>
>>> --
>>> Jessica Woolford
>>> Evergreen Systems Manager
>>> Bibliomation, Inc.
>>> 24 Wooster Ave.
>>> Waterbury, CT 06708
>>> 203-577-4070 ext. 105
>>> _______________________________________________
>>> Evergreen-general mailing list
>>> Evergreen-general at list.evergreen-ils.org
>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
>>>
>>
>>
>> --
>>
>> If you need further assistance, please contact the library at
>> 940-365-9162 or send a reply email.
>> Thank You, The Library Staff
>>
>> 226 Countryside Dr., Aubrey, TX 76227
>>
>>
>>
>
> --
> Jessica Woolford
> Evergreen Systems Manager
> Bibliomation, Inc.
> 24 Wooster Ave.
> Waterbury, CT 06708
> 203-577-4070 ext. 105
>


-- 

If you need further assistance, please contact the library at 940-365-9162
or send a reply email.
Thank You, The Library Staff

226 Countryside Dr., Aubrey, TX 76227
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