[Evergreen-general] Cancelled/Expired Holds notice

[Frasur, Ruth]

Seems like this is something that could be set up using an action/trigger.  To have the “re-request” option, there’d likely need to be some deeper involvement to query recently cancelled holds and also provide appropriate links for replacing the hold.

Ruth Frasur (she/her)
Evergreen Development and Support Administrator
Indiana State Library
140 N. Senate Ave.
Indianapolis, IN 46204
(317) 232-3691

From: Evergreen-general <evergreen-general-bounces at list.evergreen-ils.org> On Behalf Of Terri Moser via Evergreen-general
Sent: Tuesday, October 26, 2021 11:21 AM
To: evergreen-general at list.evergreen-ils.org
Subject: [Evergreen-general] Cancelled/Expired Holds notice

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Would it be possible to have a message pop up to alert a patron when a recent HOLD has expired or been cancelled. It might say something like: A recent HOLD has been cancelled by you or the system because it was not picked up on time. Do you want to re-request it?"
It would be really cool if it included the titles. Our old system did this and it was really helpful. My wording for the message is terrible so I hope you get the idea.
Just a thought. Have a great day.
Terri Moser
Circulation Supervisor
Neosho Newton County Library
               "Never let a problem to be solved become more important than a person to be loved."
                                   -Thomas S. Monson
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