[Evergreen-general] Evergreen-general Digest, Vol 15, Issue 24

Tue Oct 26 11:55:25 EDT 2021

Sounds like a great idea!

*Kendra A. Purtle*
Branch manager, Osage Beach branch
Camden County Library District
1064 Gutridge Lane
Osage Beach, MO 65065
Phone (573)348-3282

On Tue, Oct 26, 2021 at 10:51 AM <
evergreen-general-request at list.evergreen-ils.org> wrote:

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> Today's Topics:
>
>    1. Cancelled/Expired Holds notice (Terri Moser)
>    2. Re: Cancelled/Expired Holds notice (Frasur, Ruth)
>    3. Re: Next Evergreen Reports Interest Group Meeting -
>       Wednesday, October 27th at 2 PM Eastern (Jessica Woolford)
>    4. Re: Cancelled/Expired Holds notice (Terran McCanna)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Tue, 26 Oct 2021 10:21:06 -0500
> From: Terri Moser <terri at neosho.lib.mo.us>
> To: evergreen-general at list.evergreen-ils.org
> Subject: [Evergreen-general] Cancelled/Expired Holds notice
> Message-ID:
>         <
> CABC7xBc+dQ7CZxe9vUumC_vULMxDGXvCqPJS25nyXYcf5Oo62g at mail.gmail.com>
> Content-Type: text/plain; charset="utf-8"
>
> Would it be possible to have a message pop up to alert a patron when a
> recent HOLD has expired or been cancelled. It might say something like: A
> recent HOLD has been cancelled by you or the system because it was not
> picked up on time. Do you want to re-request it?"
> It would be really cool if it included the titles. Our old system did this
> and it was really helpful. My wording for the message is terrible so I hope
> you get the idea.
> Just a thought. Have a great day.
> Terri Moser
> Circulation Supervisor
> Neosho Newton County Library
>                "Never let a problem to be solved become more important than
> a person to be loved."
>                                    -Thomas S. Monson
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> ------------------------------
>
> Message: 2
> Date: Tue, 26 Oct 2021 15:30:23 +0000
> From: "Frasur, Ruth" <RFrasur at library.IN.gov>
> To: Terri Moser <terri at neosho.lib.mo.us>, Evergreen Discussion Group
>         <evergreen-general at list.evergreen-ils.org>
> Subject: Re: [Evergreen-general] Cancelled/Expired Holds notice
> Message-ID:
>         <
> SJ0PR09MB676873903F7C1FB047FBD8218F849 at SJ0PR09MB6768.namprd09.prod.outlook.com
> >
>
> Content-Type: text/plain; charset="utf-8"
>
> Seems like this is something that could be set up using an
> action/trigger.  To have the “re-request” option, there’d likely need to be
> some deeper involvement to query recently cancelled holds and also provide
> appropriate links for replacing the hold.
>
> Ruth Frasur (she/her)
> Evergreen Development and Support Administrator
> Indiana State Library
> 140 N. Senate Ave.
> Indianapolis, IN 46204
> (317) 232-3691
>
> From: Evergreen-general <evergreen-general-bounces at list.evergreen-ils.org>
> On Behalf Of Terri Moser via Evergreen-general
> Sent: Tuesday, October 26, 2021 11:21 AM
> To: evergreen-general at list.evergreen-ils.org
> Subject: [Evergreen-general] Cancelled/Expired Holds notice
>
> **** This is an EXTERNAL email. Exercise caution. DO NOT open attachments
> or click links from unknown senders or unexpected email. ****
> ________________________________
> Would it be possible to have a message pop up to alert a patron when a
> recent HOLD has expired or been cancelled. It might say something like: A
> recent HOLD has been cancelled by you or the system because it was not
> picked up on time. Do you want to re-request it?"
> It would be really cool if it included the titles. Our old system did this
> and it was really helpful. My wording for the message is terrible so I hope
> you get the idea.
> Just a thought. Have a great day.
> Terri Moser
> Circulation Supervisor
> Neosho Newton County Library
>                "Never let a problem to be solved become more important
> than a person to be loved."
>                                    -Thomas S. Monson
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> ------------------------------
>
> Message: 3
> Date: Tue, 26 Oct 2021 11:45:04 -0400
> From: Jessica Woolford <jwoolford at biblio.org>
> To: Evergreen Community Reports Email List
>         <evergreen-reports at list.evergreen-ils.org>,  Evergreen Discussion
>         Group <evergreen-general at list.evergreen-ils.org>
> Subject: Re: [Evergreen-general] Next Evergreen Reports Interest Group
>         Meeting - Wednesday, October 27th at 2 PM Eastern
> Message-ID:
>         <CAPK8=
> r+6FbNnn6LfvzKm0jP3BRqB2G8dr3CyoKRN7T-uzbFX-A at mail.gmail.com>
> Content-Type: text/plain; charset="utf-8"
>
> Reminder - the next Reports Interest Group meeting takes place tomorrow at
> 2 PM Eastern. Agena and connection info can be found here:
>
> https://wiki.evergreen-ils.org/doku.php?id=evergreen-reports:meetings:2021-10-27
>
> On Wed, Oct 13, 2021 at 11:59 AM Jessica Woolford <jwoolford at biblio.org>
> wrote:
>
> > The Evergreen Reports Interest Group will meet on Wednesday, October 27th
> > at 2 PM Eastern time. Lynn Floyd will present on hidden but helpful data
> > sources. Full agenda and connection info can be found here:
> >
> https://wiki.evergreen-ils.org/doku.php?id=evergreen-reports:meetings:2021-10-27
> >
> > --
> > Jessica Woolford
> > Evergreen Systems Manager
> > Bibliomation, Inc.
> > 24 Wooster Ave.
> > Waterbury, CT 06708
> > 203-577-4070 ext. 105
> >
>
>
> --
> Jessica Woolford
> Evergreen Systems Manager
> Bibliomation, Inc.
> 24 Wooster Ave.
> Waterbury, CT 06708
> 203-577-4070 ext. 105
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> ------------------------------
>
> Message: 4
> Date: Tue, 26 Oct 2021 11:49:28 -0400
> From: Terran McCanna <tmccanna at georgialibraries.org>
> To: Terri Moser <terri at neosho.lib.mo.us>,  Evergreen Discussion Group
>         <evergreen-general at list.evergreen-ils.org>
> Subject: Re: [Evergreen-general] Cancelled/Expired Holds notice
> Message-ID:
>         <CALh4dLBgAQiMObD2tcHF4mBo9wUL99=
> w-Jq_5wCLM2jAOVUD4g at mail.gmail.com>
> Content-Type: text/plain; charset="utf-8"
>
> You can use action triggers to send emails and/or SMS text messages to a
> patron when a hold is cancelled, and you can also use them to add messages
> to a patron's account that they see in the OPAC.
>
> You can set different messages based on the triggers
> "hold_request.cancel.expire_holds_shelf" (they didn't pick it up in time)
> or "hold_request.cancel.staff" (the hold was cancelled by staff).
>
> You can see the wording we use for ours at:
>
> https://pines.georgialibraries.org/dokuwiki/doku.php?id=circ:notification-wording#hold_cancelled_shelf-expired_email_notification
>
>
>
>
>
>
>
> Terran McCanna, PINES Program Manager
> ------------------------------
>
> Georgia Public Library Service | University System of Georgia
>
> 2872 Woodcock Blvd, Suite 250 l Atlanta, GA 30341
>
> (404) 235-7138 | tmccanna at georgialibraries.org
>
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>
>
> On Tue, Oct 26, 2021 at 11:21 AM Terri Moser via Evergreen-general <
> evergreen-general at list.evergreen-ils.org> wrote:
>
> > Would it be possible to have a message pop up to alert a patron when a
> > recent HOLD has expired or been cancelled. It might say something like: A
> > recent HOLD has been cancelled by you or the system because it was not
> > picked up on time. Do you want to re-request it?"
> > It would be really cool if it included the titles. Our old system did
> this
> > and it was really helpful. My wording for the message is terrible so I
> hope
> > you get the idea.
> > Just a thought. Have a great day.
> > Terri Moser
> > Circulation Supervisor
> > Neosho Newton County Library
> >                "Never let a problem to be solved become more important
> > than a person to be loved."
> >                                    -Thomas S. Monson
> > _______________________________________________
> > Evergreen-general mailing list
> > Evergreen-general at list.evergreen-ils.org
> > http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
> >
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> ------------------------------
>
> End of Evergreen-general Digest, Vol 15, Issue 24
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