[Evergreen-general] Unable to Authenticate to Access Emailed Report

[Jennifer Pringle]

Hi John,

I open report output from the links in my email in Firefox all the  
time; we never ran 3.6 but I've done this with 3.5 and 3.7.  I haven't  
set anything specific in the browser to make it work so I don't have  
any suggestions on what you can try, but I can confirm that Firefox  
should work.

Jennifer


Quoting "Lolis, John via Evergreen-general"  
<evergreen-general at list.evergreen-ils.org>:

> Might anyone know of a browser setting that would fix this?
>
> I created a recurring report that's email-enabled; however, when I click on
> the link in the message, it prompts me for my credentials which fail
> authentication.  This occurs when I'm already logged into Evergreen as
> well.  I was told that the report link works in Chrome, and that one can
> successfully get to the report by copying and pasting the link into the
> address field of the tab in which Evergreen is open and logged into;
> however, this fails to work in both Vivaldi and Firefox.
>
> So far, I don't see anything in browser settings that might affect this
> behavior, but I have yet to go through the bazillion vivaldi://flags or
> about:config settings.
>
> This occurs with other Evergreen accounts as well.  We're on v3.6.5.
>
> Yes, I know I could install and use Chrome, but that ain't gonna happen.
> I'd rather manually navigate to the report output in Evergreen.
>
> Many thanks in advance!
>
> John Lolis
> Coordinator of Computer Systems
>
> 100 Martine Avenue
> White Plains, NY  10601
>
> tel: 1.914.422.1497
> fax: 1.914.422.1452
>
> https://whiteplainslibrary.org/
>
> *Some may say that perception is everything, but not from where I stand.*


-- 
Jennifer Pringle (she/her)
Co-op Support - Training Lead
BC Libraries Cooperative
Toll-free: 1-888-848-9250
Email:jennifer.pringle at bc.libraries.coop
Website: http://bc.libraries.coop

Gratefully acknowledging that I live and work in the unceded  
Traditional Territory of the St'at'yemc Nations.