[Evergreen-general] Unable to Authenticate to Access Emailed Report

[Terran McCanna]

We get the login popup if clicking the link from email, but it
authenticates properly. It sounds like you may be encountering a
permissions issue rather than a browser issue.

Have you confirmed that the account that tries to log in to the
authentication pop-up has the VIEW_REPORT_OUTPUT permission?



Terran McCanna, PINES Program Manager
------------------------------

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On Fri, Jan 14, 2022 at 12:59 PM Lolis, John via Evergreen-general <
evergreen-general at list.evergreen-ils.org> wrote:

> Might anyone know of a browser setting that would fix this?
>
> I created a recurring report that's email-enabled; however, when I click
> on the link in the message, it prompts me for my credentials which fail
> authentication.  This occurs when I'm already logged into Evergreen as
> well.  I was told that the report link works in Chrome, and that one can
> successfully get to the report by copying and pasting the link into the
> address field of the tab in which Evergreen is open and logged into;
> however, this fails to work in both Vivaldi and Firefox.
>
> So far, I don't see anything in browser settings that might affect this
> behavior, but I have yet to go through the bazillion vivaldi://flags or
> about:config settings.
>
> This occurs with other Evergreen accounts as well.  We're on v3.6.5.
>
> Yes, I know I could install and use Chrome, but that ain't gonna happen.
> I'd rather manually navigate to the report output in Evergreen.
>
> Many thanks in advance!
>
> John Lolis
> Coordinator of Computer Systems
>
> 100 Martine Avenue
> White Plains, NY  10601
>
> tel: 1.914.422.1497
> fax: 1.914.422.1452
>
> https://whiteplainslibrary.org/
>
> *Some may say that perception is everything, but not from where I stand.*
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> Evergreen-general at list.evergreen-ils.org
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>
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