[Evergreen-general] Triggers for au.created and au.expired hooks?

[Linda Jansová]

Dear all,

In our current 3.6 production system, we are trying to make the 
following triggers work:

  * New User Created Welcome Notice using the au.created hook (like this
    one:
    https://demo.evergreencatalog.com/eg2/en-US/staff/admin/local/action_trigger/event_definition/109);
  * 30 Day Account Expiration Courtesy Notice using the au.expired hook
    (like this one:
    https://demo.evergreencatalog.com/eg2/en-US/staff/admin/local/action_trigger/event_definition/108).

In both cases we use the predefined triggers but not on the consortium 
level as in the examples above - instead, they are defined on a system 
level for a particular library system (which I suppose should be fine (?)).

So far the emails are not sent out as expected.

Does anyone else also use these triggers/hooks? Could you please share 
your working configuration (maybe including a particular cron setup 
which is in your case relevant for this hook)? Or is there a procedure 
to follow that may help in the debugging process?

Or do you have any idea about what might do the trick for these two 
hooks in particular?

Thank you very much!

Linda
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://list.evergreen-ils.org/pipermail/evergreen-general/attachments/20220711/a0e3328c/attachment.htm>