[Evergreen-general] Cover Image uploader

Jason Etheridge jason at equinoxoli.org
Fri Nov 18 10:00:58 EST 2022


Hi Samantha,

Web browsers can be particularly aggressive with caching images.  If
you upload an image on one machine, does it show up instantly on a
different machine that hasn't pulled up that record recently?  If so,
then it's likely that patrons in general are seeing the new image.

-- Jason

On Fri, Nov 18, 2022 at 7:52 AM O'Connor, Samantha via
Evergreen-general <evergreen-general at list.evergreen-ils.org> wrote:
>
> Good morning,
>
> NC Cardinal recently upgraded to 3.9.1. Since the upgrade, we have discovered that the custom cover image uploader isn't working. As described by one staff member struggling with it: "If it works, it works instantly. Clear your cache and look quickly; a massively compressed version of it will be there. Shortly thereafter, the image vanishes from the server and you're back to gray squares."
>
> Essentially, what's happening is that people are uploading images. Sometimes they see the cover image instantly, most times they don't. Sometimes one that was visible instantly no longer shows up for them later. Sometimes a hard refresh will force the image to show up, sometimes it doesn't. Sometimes it takes more than 24 hours for the image to be visible.
>
> I've tested it myself several times and found no consistent pattern.
>
> Has anyone else run into this issue?
>
> Thanks for any responses!
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-- 
Jason Etheridge
Senior Developer
Equinox Open Library Initiative
jason at equinoxOLI.org
https://equinoxOLI.org
phone: 877-OPEN-ILS (673-6457)


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