[Evergreen-general] computers for those who have never used one

[Diane Disbro]

Ideas needed!

1. Do you know if anyone is developing a simple computer that libraries can
make available to patrons who have no idea how to use a standard computer?

2. What help do you offer to patrons who have no idea how to use a
computer? Computer classes are nice but don't meet the needs of the patron
who came to us recently, crying, wanting to send money to her daughter who
is in prison. Do you allow staff to fill out forms with personal and bank
information? Do you allow staff to handle patron phones to print
wirelessly? Or do you advise the patron to bring someone with them who can
take care of the personal business?

Thank you.
Diane Disbro
Pronouns: she/her
Circulation and Special Projects Coordinator
Scenic Regional Library
251 Union Plaza Drive
Union, MO 63084
(636) 583-0652 ext  110
ddisbro at scenicregional.org
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