[Evergreen-general] Staff Unable to Use Add Items or Add Call Numbers and Items in Holdings View?

[Morgan, Michele]

Coult this bug be what they are seeing?

#2001702 3.10 - Cannot add call numbers or items from item status
<https://bugs.launchpad.net/evergreen/+bug/2001702>

This would be starting from Item Status and choosing those Add... options
from the Actions menu.

--
Michele M. Morgan, Systems Support Specialist
North of Boston Library Exchange, Danvers Massachusetts
mmorgan at noblenet.org



On Fri, Jul 7, 2023 at 3:27 PM Szwagiel, Will via Evergreen-general <
evergreen-general at list.evergreen-ils.org> wrote:

> Good afternoon,
>
>
>
> We have been contacted by a member library where two of their staff
> members are unable to use the Add Items and Add Call Numbers and Items
> options in the Holdings View.  They do not receive any kind of error
> message or notice.  Simply nothing happens when they click on them.  They
> have all of the necessary permissions and all of the appropriate working
> locations checked.  They are, however, still able to use the Add Holdings
> button to perform their cataloging duties.
>
>
>
> I suggested they try clearing their cache, but this did not resolve the
> issue.  I cannot recreate the issue myself.  Has anyone encountered an
> issue like this before?  I think the most important thing is that they are
> still able to perform their duties using the Add Holdings button, so at
> least they can continue working in the meantime, but I still wanted to see
> if anyone else might have an idea of how to resolve this issue.
>
>
>
> Thank you.
>
>
>
> *William C. Szwagiel*
>
> NC Cardinal Project Manager
>
> State Library of North Carolina
>
> william.szwagiel at ncdcr.gov | 919.814.6721
>
> https://statelibrary.ncdcr.gov/services-libraries/nc-cardinal
>
> 109 East Jones Street  | 4640 Mail Service Center
>
> Raleigh, North Carolina 27699-4600
>
> The State Library is part of the NC Department of Natural & Cultural
> Resources.
>
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> Carolina Public Records Law and may be disclosed to third parties.*
>
>
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