[Evergreen-general] Activating POs stopped working a few days after 3.11 upgrade

[Tiffany Little]

Hi Josh,

My *guess* is that since your line items didn't link up to records, the
call number is unblessed because in the create_volume routine above it
couldn't create the call number because there's no eg_bib_id.

Here's some spaghetti to throw at the wall to see if any of this has merit:

1. If all of the line items are not importing/linking to bib records, is
there a Record Match Set and Merge Profile assigned in the Load MARC Order
Record form?
2. Is "Import Non-Matching Records" checked on your Load MARC Order Records
form?

I was able to recreate that console error if:

   - My line items weren't already linked to a bib record
   - Import Non-Matching Records was unchecked

Hope that gives you something to test, at least!

Tiffany

Tiffany Little, PINES Bibliographic Projects Manager

------------------------------

Georgia Public Library Service

2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341

(404) 235-7161 | tlittle at georgialibraries.org

Join our email list <http://georgialibraries.org/> for stories of Georgia
libraries making an impact in our communities.


On Fri, Oct 13, 2023 at 9:35 AM Josh Stompro via Evergreen-general <
evergreen-general at list.evergreen-ils.org> wrote:

> Hello, I'm looking for troubleshooting advice.  We upgraded to 3.11 on
> Saturday, and for the first two days we were open (10/10 and 10/11) new
> orders worked fine.  EDI messages generated and sent to B&T, B&T generated
> responses.
>
> On Thursday afternoon my coworker that handles acquisitions and cataloging
> let me know that a new order wasn't activating.
>
> When the activate button is pressed, the progress monitor shows up and
> then just never progresses.
>
> I'm seeing this error in the browser console
> open-ils.acq.purchase_order.assets.create
> main.b8a502bab34034e4.js:3 open-ils.acq.purchase_order.assets.create
> failed! stat=500 msg= *** Call to
> [open-ils.acq.purchase_order.assets.create] failed for session
> [0.02870213615847651697142215691], thread trace [0]:
> Can't call method "id" on unblessed reference at
> /usr/local/share/perl/5.36.0/OpenILS/Application/Acq/Order.pm line 1350.
>
> That is in the create_copy function
> <https://gitlab.com/LARL/evergreen-larl/-/blob/rel_3_11_1-larl/Open-ILS/src/perlmods/lib/OpenILS/Application/Acq/Order.pm?ref_type=heads#L1341>
> "$copy->call_number($volume->id);"
>
> The import queue has all the titles sitting there saying that they are not
> imported.
>
> I'm going to compare the logs of a successful activation from the 11th
> with the first activation attempt yesterday and see if i can spot the
> difference.  But if anyone has run into this and is familiar with it and
> can recommend somewhere to look, I would appreciate it.
>
> This happened to one PO with 7 line items, and then we tried a simple one
> with just one line item and the same issue happened.
> Thanks
>  Josh
> [image: Company logo]
> *Josh Stompro*
> IT Director
> stomproj at gsuite.larl.org | 218-233-3757 ext. 139 | 218-790-2110
> *Lake Agassiz Regional Library *
> 118 5th ST S
> Moorhead MN 56560
> www.larl.org
> *Our mission is to enrich lives and strengthen communities.*
> _______________________________________________
> Evergreen-general mailing list
> Evergreen-general at list.evergreen-ils.org
> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://list.evergreen-ils.org/pipermail/evergreen-general/attachments/20231013/af338e81/attachment.htm>