[OPEN-ILS-DEV] Checkout and Holds problem

[Robert Nix]

Jason,

  Where do I need to start in terms of getting you information to go on so
we can solve this problem? We are trying to start a consortium in South
Carolina and we are the first library to try to use Evergreen. I would like
to be able to show the board members here a working Evergreen system soon.
This holds and checkouts issue has been around for a while and I would like
to do anything I can to solve it as soon as possible. I know there are other
things going on with Evergreen so I don't expect it to be instantaneous but
I would like to see some sort of progress so I can report something to my
boss. I'd appreciate any help in getting this system working.

Thanks in advance,
Robert

On Sun, Apr 13, 2008 at 5:58 PM, Robert Nix <glibrarysystem at gmail.com>
wrote:

> Jason,
>
>   Unfortunately I cannot let anyone have remote access into this computer
> through our network. It is against our security policy. I can try to resend
> or re-explain the issues if you need me to or any other means of conveying
> the issues I'm having. I do apologize because I know how frustrating it is
> to not have access to something you are trying to fix. I will do whatever it
> takes within my bounds to help with this investigation.
>
>   On Fri, Apr 11, 2008 at 4:01 PM, Jason Etheridge <jason at esilibrary.com>
> wrote:
>
> > On Fri, Apr 11, 2008 at 8:51 AM, Robert Nix <glibrarysystem at gmail.com>
> > wrote:
> > > Any word yet on what I need to do next to get the holds and checkout
> > to
> > > work?
> >
> > Robert, would you be willing to let one of us ssh into your server to
> > investigate?  I got hopelessly tangled in this thread between you and
> > Grant and multiple jumbled issues.
> >
> > -- Jason
> >
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://list.georgialibraries.org/pipermail/open-ils-dev/attachments/20080415/4fa7d31e/attachment.html