[OPEN-ILS-DEV] Evergreen installtion problems

[Andy Helten]

I got Evergreen 1.6.0.4 with OpenSRF 1.2.2 running on Debian 5.0.1 with 
a little help from the live chat interface (also available via the 
"Chat" link on the open-ils.org home page):

     http://webchat.freenode.net/?channels=evergreen

Prior to getting it running on Debian 5.0.1, I tried RedHat 5.1.  That 
simply wasn't working and I eventually gave up.  For instructions, I 
used the README in the 1.6.0.4 distribution and this web page (which is 
basically an updated HTML version of the README):

     http://open-ils.org/dokuwiki/doku.php?id=server:1.6.0:install

I agree that the instructions are not complete, but I didn't take notes 
during my installation so I can't say for sure what steps are 
wrong/different/missing.  For the most part, I just worked through each 
problem as I came to it.  But my experience with getting help was 
different than yours.  I only used the chat room for support and even 
then only needed to use it twice.  But both times resulted in quick a 
pointed help.  It might require you to upload a log file or two.  And 
even though I signed up for this email list, I never used it so can't 
really comment on whether it is a good source of help.  Other solutions 
were found during numerous web searches.

You will definitely need to get more detailed about what is not 
working.  Nothing will annoy free support folks more than a call for 
help that amounts to nothing more than "it doesn't work".  For starters, 
try grepping for the string ERR in /openils/var/log/ (i.e. "grep -r ERR 
/openils/var/log).

Good luck...

Andy

On 7/11/2010 9:18 PM, Libdata wrote:
> Has anyone been able to install opensrf & evergreen without consultant 
> support  - and if you did - what was the trick that made it work on a 
> standard Ubuntu server installation?
> We are trying to setup a server for a group of libraries to evaluate 
> evergreen - but have not been able to get it to install and have not 
> received responses to any of our questions.  We have tried several 
> different versions of ubuntu (8.04 and 9.04) We have been able to get 
> opensrf to work a couple of times, but were unable to get evergreen to 
> work.  We have had several network oriented people to try it and none 
> have had any success.
>
> Is there anyone out there who has a different set of installation 
> instructions, scripts, or binaries.  We do not believe the 
> instructions from the evergreen site are complete.  We think we are 
> missing something simple, but consistantly.   We have tried several  
> "solutions" found in various threads.  We have noticed that almost 
> everyone has had a difficult time during installation  - please let us 
> know the combination of operating system/opensrf/evergreen version you 
> were able to get to work  and how you did it.
>
> Please help if you can - we have spent a few weeks on this already and 
> would very much like to get to the next level.
>
> Thanks,
> Charles....