[OPEN-ILS-DEV] Selfcheck help

[Lazar, Alexey Vladimirovich]

On 2014-06-06, at 09:16 , Tony Bandy <tonyb at ohionet.org> wrote:
 
> Working with one of our libraries on the new selfcheck interface, I’m consistently getting hangs on the latest version of Firefox or Internet Explorer, both on Windows 7 and Windows 8.  Chrome browser works fine.  These hangs are at checkout (with receipt) as well as the ‘view items out’ option in the selfcheck.

When configuring Evergreen self-checkout, we’ve run into a problem where the browser was blocking pop-ups in a way that was not immediately apparent, which caused the sideways barber pole dialog box to remain on the screen indefinitely. The self-checkout receipt is presented by opening a new browser window, so if the window is blocked from opening the process does not complete. The solution, which may vary from browser to browser, was to allow pop-up windows for the domain.

Another issue that came up was that the account needed to be a local admin on the machine, but that was related more to the ability to print to a printer.

With versions older than 2.5.3, this bug could cause issues as well: https://bugs.launchpad.net/evergreen/+bug/1269884.

Aleksey Lazar
IS Developer and Integrator - PALS
http://www.mnpals.org/