[OPEN-ILS-DEV] TypeError: g.my_libs_tree is null

[Jason Stephenson]

On 04/10/2016 12:39 PM, Chris Rafferty wrote:
> Hi Ben,
>
> Thanks for getting back to me.   We have run autogen.sh script and it
> appears to work, no errors displayed.
>
> I can't see any errors in the gateway.log or the osrfsys.log (these are
> the only log files that appear to be being written too).  Should I be
> looking somewhere else?

Errors from autogen.sh typically appear in the console where you have 
run autogen.sh.  One of the more common errors is that some service is 
not running.  That will typically manifest itself with a message that 
looks like the following:

Exception: OpenSRF::EX::Session 2016-04-11T08:38:44 
OpenILS::Utils::Cronscript 
/usr/local/share/perl/5.18.2/OpenILS/Utils/Cronscript.pm:276 Session 
Error: router at private.jasondev/opensrf.settings IS NOT CONNECTED TO THE 
NETWORK!!!
  -> /openils/var/web/opac/common/js//fmall.js

In that case, you should restart services, and if any fail, check the 
logs for the specific errors causing it to fail.

HtH,
Jason



>
> Regards
> Chris
>
>  > Date: Sun, 10 Apr 2016 09:45:22 -0400
>  > From: ben at evergreener.net
>  > To: open-ils-dev at list.georgialibraries.org
>  > Subject: Re: [OPEN-ILS-DEV] TypeError: g.my_libs_tree is null
>  >
>  > Hi Chris,
>  >
>  > "TypeError: g.my_libs_tree is null" is a pretty common error message
>  > that I've seen whenever I forget to do a proper autogen.sh / apache
>  > restart on my Evergreen server.
>  >
>  > Sounds like that step didn't work as expected. So I would try that
>  > again. And check the logs in case it fails for whatever reason.
>  >
>  > Also, I notice that you put (Desktop) in parenthesis after the Ubuntu
>  > distribution in your opening explanation. The Evergreen community
>  > only tests and officially supports the 64-bit Server edition of Ubuntu
>  > LTS, so your mileage and experience may vary attempting to use
>  > Evergreen on a Desktop edition. I know from personal experience
>  > working with others in the past that some installations have appeared
>  > successful but failed to run properly due to missing/different package
>  > dependencies between Desktop vs. Server. Hard to say if that will
>  > affect your functionality in this particular case, but it is generally
>  > advisable to stick to more widely used Linux distributions for the
>  > project.
>  >
>  > Good luck, hope this helps you move forward.
>  >
>  > -- Ben
>  >
>  > On Sun, Apr 10, 2016 at 4:43 AM, Chris Rafferty
>  > <chris-rafferty at live.co.uk> wrote:
>  > > Hi,
>  > >
>  > > I have installed release 2.10.1 from using the official downloads on a
>  > > machine running ubuntu-trusty 14.04 LTS (Desktop). Following the
>  > > instructions both the installation of opensrf and evergreen appear
> to work
>  > > correctly, I can see the expected results as documented.
>  > >
>  > > When running the everygreen client on the same machine I get an error
>  > > message after logging in: "TypeError: g.my_libs_tree is null".
> Pressing ok,
>  > > the message box disappears and the area in the client interface called
>  > > 'Workstation' now has a red border and it says 'please wait' in the
> box next
>  > > to 'WS Name', can you please suggest what might be wrong?
>  > >
>  > > Regards
>  > > Chris
>  > >

-- 
Jason Stephenson
Assistant Director for Technology Services
Merrimack Valley Library Consortium
4 High ST, Suite 175
North Andover, MA 01845
Phone: 978-557-5891
Email: jstephenson at mvlcstaff.org

Please note my new email address.