[OPEN-ILS-GENERAL] Claims not checked out

[Deanna Frazee]

On our old ILS, "claims returned" was an item status that came with the
system.  We added one called "claims not checked out" for those times
when a patron could convince us that they had an item on their account
that they were certain they had not checked out.  When it happened, it
was often that a clerk failed to clear the screen before checking out
the next patron.

 

Evergreen does not handle "claims returned" as a status, so I "claims
not checkout out" may not work as a status either.  How are other
libraries handling it?  Any suggestions?

 

TIA,

Deanna

 

Deanna Frazee

Director of Library Services

Killeen City Library System

205 E. Church Ave.

Killeen, TX  76541

254-501-8995

dfrazee at ci.killeen.tx.us

 

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