[OPEN-ILS-GENERAL] Hold queues and due dates

[Don & Mickey Cameron]

I have three holds on books at my local library but thanks to the  
recent installation of Evergreen I have no idea when any of them will  
be available. With the cataloging system that Evergreen replaced, I  
knew whether there was one or any number of other patrons ahead of me.  
Similarly, when I call up the details of a particular book I learn  
whether it is available or checked out but have no indication of when  
it is due back in the library. The old software told me that, too.

Instead, Evergreen tells me whether a book is damaged, being  
reshelved, in process, in transit, or in various other situations that  
are of no concern to the library patron. I have yet to find anything  
other than a zero under any of these headings. The director of my  
local library tells me his staff want the information about holds and  
due-dates reinstated but theirs is the only outlet pushing for this in  
their regional library grouping.

I am sure I am not the only library patron who would appreciate having  
these functions as defaults in the Evergreen public catalog.