[OPEN-ILS-GENERAL] Windows 7 64 bit compatibility issues?

[Aaron Zsembery]

What happens when they try to print a Windows test page on these printers, or from another program? 
What happens if you print to a virtual printer (like CutePDF) from Evergreen? 

Aaron Z 
Jr. Systems Administrator 

Pioneer Library System 
2557 State Rt. 21 
Canandaigua, New York 14424 
Phone: (585) 394-8260 

----- Original Message -----

> From: "Evette Atkin" <AtkinE at mcls.org>
> To: "Evergreen Discussion Group"
> <open-ils-general at list.georgialibraries.org>
> Sent: Thursday, November 3, 2011 10:33:36 AM
> Subject: Re: [OPEN-ILS-GENERAL] Windows 7 64 bit compatibility
> issues?

> The receipt printers are Epson TM-T88IV Model #M129H. The big printer
> in
> the office is a Zerox Phaser 7400.

> Evette M. Atkin
> Evergreen Coordinator
> Midwest Collaborative for Library Services
> 1407 Rensen St., Suite 1, Lansing, MI 48910-3657
> Phone (800)530-9019 ext 152 Fax (517)492-3808
> atkine at mcls.org
> www.mcls.org

> From: 	Aaron Zsembery <azsembery at pls-net.org>
> To: 	Evergreen Discussion Group
> <open-ils-general at list.georgialibraries.org>
> Date: 	11/02/2011 02:53 PM
> Subject: 	Re: [OPEN-ILS-GENERAL] Windows 7 64 bit compatibility
> issues?
> Sent by: 	open-ils-general-bounces at list.georgialibraries.org

> What is the printer make and model? What version of EG?
> We have Win7 x64 working with Star SP512 and SP212 printers under EG
> 1.6.2.4.

> Aaron Z
> Jr. Systems Administrator

> Pioneer Library System
> 2557 State Rt. 21
> Canandaigua, New York 14424
> Phone: (585) 394-8260

> From: "Evette Atkin" <AtkinE at mcls.org>
> To: "Evergreen Discussion Group"
> <open-ils-general at list.georgialibraries.org>
> Sent: Wednesday, November 2, 2011 1:55:21 PM
> Subject: [OPEN-ILS-GENERAL] Windows 7 64 bit compatibility issues?

> Hi all. One of our libraries recently purchased new computers for
> their circulation department. When trying to print (from Evergreen)
> to a regular printer, nothing but garbage comes out. When they
> attempt to print to the receipt printer, there is a spooling error
> and the machine crashes and needs to be rebooted. The new machines
> are Window 7 64-bit. Has this happened to anyone else and does
> anyone have any suggestions on how to fix this?

> Thanks!

> Evette M. Atkin
> Evergreen Coordinator
> Midwest Collaborative for Library Services
> 1407 Rensen St., Suite 1, Lansing, MI 48910-3657
> Phone (800)530-9019 ext 152 Fax (517)492-3808
> atkine at mcls.org
> www.mcls.org
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