[OPEN-ILS-GENERAL] Trying to do Overdues.

[Benjamin Shum - Bibliomation]

Actually it seems that DIG members wrote some initial details about Notifications and Action Triggers in the 1.6 documentation.

See these links:

http://docs.evergreen-ils.org/1.6/draft/html/notifications.html
http://docs.evergreen-ils.org/1.6/draft/html/actiontriggers.html

-- Ben

----- Original Message -----
From: "Ben Shum" <bshum at biblio.org>
To: open-ils-general at list.georgialibraries.org
Sent: Tuesday, October 25, 2011 4:36:27 PM
Subject: Re: [OPEN-ILS-GENERAL] Trying to do Overdues.

Hi Michelle, 

In our consortium, we've implemented both email and print notices for overdues (and other types of notices, pre-overdues, holds, etc.) 

Depending on which version of Evergreen you're using at your library, I think that may alter what method is best to use to implement notices. I believe in 1.6 and earlier, this was mostly accomplished using adapted support scripts. In 2.0 and later, there's a framework called action/trigger (A/T) that controls much of the notification infrastructure. Our production system ended up being a mixture of the two, where all our email notices come from A/T configuration, and all our print notices come from the older legacy support scripts. 

I'll see if I can dig up any documentation on how this is configured in general. Not sure, but this might be one of those wishlist areas that the Documentation Interest Group is looking for people to contribute written material for. 

In case your technical support wish to poke around, we used parts of this ESI example to guide us in our initial setup/exploration: http://svn.open-ils.org/trac/ILS-Contrib/browser/ESI-Examples/trunk/notices 

-- Ben 

On 10/25/2011 01:45 PM, Michelle Dyer wrote: 


I have been told that you do your overdues by email to your patrons. But I'm here in Maine can't seem to even get a list of overdues. Is there such thing as a list of overdues. I don't have many patrons with email or access to computers except for here so a list rather then automatic email would work better for us. If anyone has hints, ideas, ect.. that would be most welcome. 
Thanks a bunch 
Michelle 
-- 
Benjamin Shum
Open Source Software Coordinator
Bibliomation, Inc.
32 Crest Road
Middlebury, CT 06762
203-577-4070, ext. 113