[OPEN-ILS-GENERAL] Deposit Fees
Jason Stephenson
jstephenson at mvlc.org
Tue Jul 3 16:23:52 EDT 2012
Copies need to have the deposit field set to TRUE. Otherwise,
Evergreen treats the fee as a rental fee and does not refund the patron.
Quoting Debbie Hensler <hensler at hslc.org>:
> I asked this question late Friday and haven't had any responses. I'm
> hoping someone can help and the email just got overlooked in the
> usual Monday morning inbox overload!
>
> We have a library that uses deposits on some of its items. I added
> the permissions for ITEM_DEPOSIT_REQUIRED.override and
> ITEM_DEPOSIT_PAID.override and they work perfectly. The
> ITEM_DEPOSIT_REQUIRED alert pops up when the item is checked out and
> the bill for the deposit is added to the record so staff can accept
> and apply payment for the bill immediately. An alert pops up when
> the item is returned, showing that a deposit was paid.
>
> But, the ITEM_DEPOSIT_PAID does not show up on the patron bills
> screen; I would think it would appear as a refund due, basically the
> reverse of the deposit required. A search of the documentation
> doesn't find anything recent (unless I'm missing it), only a
> reference to v.1.2.4
> (http://open-ils.org/dokuwiki/doku.php?id=feature_list_1_2_4)
> saying, "At present, the system does not automatically
> remove/voiddepositbillings at item checkin. It must be managed by
> staff."
>
> An old thread
> (http://list.georgialibraries.org/pipermail/open-ils-general/2009-October/002056.html) says that what I think should happen doesn't, but the workflow provided (to void the bill and create a refund due) is less than
> ideal.
>
> I'm interested in learning how those of you who are using the
> deposits handle processing the refund, or if you can direct me to
> documentation that may be out there.
>
> We're on 2.1.
>
> Thanks,
> Debbie
>
> --
> Deborah Hensler
> HSLC ILS Trainer
> Office: 412-517-8388
> Mobile: 412-258-0372
> HSLC office: 215-222-1532
> hensler at hslc.org
>
>
--
Jason Stephenson
Assistant Director for Technology Services
Merrimack Valley Library Consortium
Chief Bug Wrangler, Evergreen ILS
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