[OPEN-ILS-GENERAL] Deposit Fees

[Debbie Hensler]

I have Deposit? set to Yes and a Deposit Amount entered. The item is 
checked out and the fee paid. But on check in, there's not a refund due 
on the Bills screen; in the History I can see the transaction for the  
deposit (Last Billing Type of System: Deposit) and the amount paid on 
the Payments tab.

Debbie

On 7/3/2012 4:23 PM, Jason Stephenson wrote:
> Copies need to have the deposit field set to TRUE. Otherwise, 
> Evergreen treats the fee as a rental fee and does not refund the patron.
>
> Quoting Debbie Hensler <hensler at hslc.org>:
>
>> I asked this question late Friday and haven't had any responses. I'm 
>> hoping someone can help and the email just got overlooked in the 
>> usual Monday morning inbox overload!
>>
>> We have a library that uses deposits on some of its items. I added 
>> the permissions for ITEM_DEPOSIT_REQUIRED.override and 
>> ITEM_DEPOSIT_PAID.override and they work perfectly. The 
>> ITEM_DEPOSIT_REQUIRED alert pops up when the item is checked out and 
>> the bill for the deposit is added to the record so staff can accept 
>> and apply payment for the bill immediately. An alert pops up when the 
>> item is returned, showing that a deposit was paid.
>>
>> But, the ITEM_DEPOSIT_PAID does not show up on the patron bills 
>> screen; I would think it would appear as a refund due, basically the 
>> reverse of the deposit required. A search of the documentation 
>> doesn't find anything recent (unless I'm missing it), only a 
>> reference to v.1.2.4 
>> (http://open-ils.org/dokuwiki/doku.php?id=feature_list_1_2_4) saying, 
>> "At present, the system does not automatically 
>> remove/voiddepositbillings at item checkin. It must be managed by 
>> staff."
>>
>> An old thread 
>> (http://list.georgialibraries.org/pipermail/open-ils-general/2009-October/002056.html) 
>> says that what I think should happen doesn't, but the workflow 
>> provided (to void the bill and create a refund due) is less than ideal.
>>
>> I'm interested in learning how those of you who are using the 
>> deposits handle processing the refund, or if you can direct me to 
>> documentation that may be out there.
>>
>> We're on 2.1.
>>
>> Thanks,
>> Debbie
>>
>> -- 
>> Deborah Hensler
>> HSLC ILS Trainer
>> Office: 412-517-8388
>> Mobile: 412-258-0372
>> HSLC office: 215-222-1532
>> hensler at hslc.org
>>
>>
>
>
>

-- 
Deborah Hensler
HSLC ILS Trainer
Office: 412-517-8388
Mobile: 412-258-0372
HSLC office: 215-222-1532
hensler at hslc.org

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