[OPEN-ILS-GENERAL] Hold Expires from Shelf Soon Action Trigger

[Thomas Berezansky]

I poked Ben about this on IRC (mainly because I suspected it wouldn't  
work for us if we wanted to turn it on) and we determined it is likely  
a missing or outdated action_trigger_filters.json in the conf directory.

By default A/T only touches checkout.due, the json file there adds  
some hold request entries as well.

Thomas Berezansky
Merrimack Valley Library Consortium


Quoting Melissa Lefebvre <mlefebvre at biblio.org>:

> Hi Everyone,
>
>
>
> We are running 2.2, and our "Hold Expires from Shelf Soon" action trigger
> isn't sending out the email.  Is anyone currently using this trigger and
> having emails sent to their patrons?
>
>
>
> Here's what we have done thus far:
>
>
>
> We set up the "Default hold shelf expire interval" in Library Settings to be
> on the consortium level.  This setting is working correctly across the
> board.
>
> We copied the "Hold Expires from Shelf Soon" action trigger and assigned it
> to the library accordingly.
>
>
>
> It was noticed that our copy of the original action trigger was missing the
> event_parameter of "check_email_notify" but after added still no email was
> sent.
>
>
>
> All of our other email notices are going out, so we aren't sure what we are
> missing.
>
>
>
> Any guidance would be greatly appreciated.
>
>
>
> Thanks,
>
> Melissa
>
>
>
> Melissa Lefebvre
>
> Evergreen Support Manager
>
> Bibliomation, Inc.
>
> 32 Crest Road
>
> Middlebury, CT 06762
>
> 203-577-4070 ext. 116
>
>
>
>