[OPEN-ILS-GENERAL] Bookings problem

[Brian Greene]

Bookings still aren't working properly for us and we'd like to confirm if the problem is local or not. Essentially, Evergreen let's us check out an item for a week to patron A even if it's booked for patron B the following day. As Katie said, it's as though Evergreen doesn't recognize that it is the same item. 
 
Any thoughts or advice? 
 
Thanks,
Brian

 
Brian Greene, Library Director
Columbia Gorge Community College 
The Dalles, Oregon 97058
(541) 506-6080 | www.cgcc.cc.or.us 
>>> "Katie Wallis" <KWallis at cgcc.cc.or.us> 4/18/2012 8:50 AM >>>
Hi,
 
Has anyone else had the following problem?  A laptop was on reserve and the system let me renew the same laptop to someone else for a due date that was after the booking was requested. It seems if you try to make a booking during the time of an existing one, Evergreen stops you from double-booking it, but it doesn't seem to recognize that checked-out items and booked items are the same things, like they are two separate systems.
 
Is Evergreen supposed to do this properly and it's a settings issue or does Evergreen bookings just not work?
 
Thanks,
Katie
 
 

Katie Wallis
Columbia Gorge Community College Library
400 East Scenic Drive, The Dalles, OR 97058
kwallis at cgcc.cc.or.us | 541-506-6087
 
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