[OPEN-ILS-GENERAL] Notification/Action Triggers and Family (Group) Accounts

[Jason Etheridge]

> We would like to set up our overdue procedure so that Evergreen will print
> address labels and letters, as well as send reminder emails, during
> different stages of the process. Anyone who has some familiarity with
> getting the notification/action triggers process to produce print results
> willing to talk about it off list?

We're low-traffic enough that I don't think others would mind a
discussion on-list.  I'd like to see more such discussions on list so
that others can benefit.

Out of the box, Evergreen doesn't really have explicit support for
print notices.  The Action/Trigger system can produce text files
instead of email, and some libraries will ship such files to 3rd party
vendors for printing (and in some cases, will shape the output to look
like XML files first).  Other libraries will process such files more
directly and, for example, create PDF files out of them.  But I don't
have any first hand experience with that.

> Also, my director wants to know what the ramifications are of using the
> group account feature for patron registration. We were told that the lead
> account on a group would receive any notifications that were sent regarding
> overdue items. My director is concerned that if we grouped family cards it
> would violate children's privacy if parents received detailed lists of
> overdue items.