[OPEN-ILS-GENERAL] 3 day Courtesy Notice not being received

[Mike Rylander]

Meme,

Are you perhaps referring to SMS-based courtesy notices? That will
require new low-level configuration.  Email-based courtesy notices,
however, are available out of the box today, assuming all the
underlying bits (MTA server, sender address, etc) are set up
appropriately.

-- 
Mike Rylander
 | Director of Research and Development
 | Equinox Software, Inc. / Your Library's Guide to Open Source
 | phone:  1-877-OPEN-ILS (673-6457)
 | email:  miker at esilibrary.com
 | web:  http://www.esilibrary.com

On Thu, May 16, 2013 at 10:04 AM, Meme Marlow <marlowme at oplin.org> wrote:
> Hi, Bill.
>
> This is something we have been trying to do. I was told yesterday that the courtesy notices were not a possiblity and that code has to be written to get this done. I am interested in having this done, so would you keep me in the loop on this. I would be interested in helping to support this upgrade.
>
> Thanks,
>
> Meme
>
> ----- Original Message -----
> From: "Bill Coffey" <bill.coffey at waynegov.com>
> To: "Evergreen Discussion Group (open-ils-general at list.georgialibraries.org)" <open-ils-general at list.georgialibraries.org>
> Sent: Wednesday, May 15, 2013 8:45:57 AM
> Subject: [OPEN-ILS-GENERAL] 3 day Courtesy Notice not being received
>
> I have been receiving numerous complaints from patrons about not getting a 3 Day Courtesy Notice.
> They are getting the Hold notices, and at least the first late notice, I am still verifying the other late notices.
> I have checked and triple checked the template and it is working when I test it in the local admin area for notices.
> Has anyone had this problem and know of a way to fix it.
>
> Thanks
>
> Bill Coffey
> Wayne County Public Library
> System Administrator
> 1001 E. Ash St.
> Goldsboro NC, 27530
> Bill.Coffey at waynegov.com<mailto:Bill.Coffey at waynegov.com>
> www.wcpl.org<http://www.wcpl.org/>
> Work ph: (919) 735-6249
> Fax: (919) 735-1824
>