[OPEN-ILS-GENERAL] 3 day Courtesy Notice not being received

[Bill Coffey]

Thank you all for your responses.
Because of your responses we have been able to fix the problem.
They found the culprit, it was an extra line in our 3-day-notice configuration that would prevent emails being sent to some ISPs.
Hope this helps fix others that have this problem.

Bill Coffey
Wayne County Public Library
System Administrator
1001 E. Ash St.
Goldsboro NC, 27530
Bill.Coffey at waynegov.com
www.wcpl.org
Work ph: (919) 735-6249
Fax: (919) 735-1824

-----Original Message-----
From: open-ils-general-bounces at list.georgialibraries.org [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Meme Marlow
Sent: Thursday, May 16, 2013 10:04 AM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] 3 day Courtesy Notice not being received

Hi, Bill.

This is something we have been trying to do. I was told yesterday that the courtesy notices were not a possiblity and that code has to be written to get this done. I am interested in having this done, so would you keep me in the loop on this. I would be interested in helping to support this upgrade. 

Thanks, 

Meme 

----- Original Message -----
From: "Bill Coffey" <bill.coffey at waynegov.com>
To: "Evergreen Discussion Group (open-ils-general at list.georgialibraries.org)" <open-ils-general at list.georgialibraries.org>
Sent: Wednesday, May 15, 2013 8:45:57 AM
Subject: [OPEN-ILS-GENERAL] 3 day Courtesy Notice not being received

I have been receiving numerous complaints from patrons about not getting a 3 Day Courtesy Notice.
They are getting the Hold notices, and at least the first late notice, I am still verifying the other late notices.
I have checked and triple checked the template and it is working when I test it in the local admin area for notices.
Has anyone had this problem and know of a way to fix it.

Thanks

Bill Coffey
Wayne County Public Library
System Administrator
1001 E. Ash St.
Goldsboro NC, 27530
Bill.Coffey at waynegov.com<mailto:Bill.Coffey at waynegov.com>
www.wcpl.org<http://www.wcpl.org/>
Work ph: (919) 735-6249
Fax: (919) 735-1824