[OPEN-ILS-GENERAL] No Matchpoint error on checkout 2.3.5

[Ruth Frasur]

Thanks, Ben, for the easy-to-follow summary.


On Thu, May 23, 2013 at 10:38 AM, Ben Shum <bshum at biblio.org> wrote:

> For those following along.... this ended up being an issue with the way
> rules were being applied to the specific circulation scenario.  The max
> fine rate value was missing from the library-specific rules and the
> system responded by trying to look for another rule higher up in the
> consortium via fallthrough to inherit the entry for it.  Unfortunately,
> there wasn't any rule higher up to inherit from, so it complained about
> not finding a matchpoint when trying to checkout the material.
>
> Presumably, I suppose this means that either at the library specific
> rule (or higher up in the org tree), there must be enough information to
> eventually generate a complete circulation entry.  At minimum, you need
> to include circulate, duration, recurring fine rate, and max fine.
>
> Hope this helps in case anyone encounters issues in the future.
>
> -- Ben
>
> On 05/22/2013 03:38 PM, Geoff Sams wrote:
> > That's what is really strange here, all of our policies are open ended.
>  Library X at library <blank>, for all users.
> >
> > Only for very specific details do we set that specific of a rule.  There
> are a set of rules for each libraries that have been working at all
> locations until this most recent addition.
> >
> > Thanks,
> > Geoff Sams
> > Roanoke Public Library
> > 817-491-2691
> >
> >
> > -----Original Message-----
> > From: open-ils-general-bounces at list.georgialibraries.org [mailto:
> open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Jason
> Stephenson
> > Sent: Wednesday, May 22, 2013 2:33 PM
> > To: open-ils-general at list.georgialibraries.org
> > Subject: Re: [OPEN-ILS-GENERAL] No Matchpoint error on checkout 2.3.5
> >
> > Quoting Geoff Sams <GSams at roanoketexas.com>:
> >
> >> I'm in the process of getting a library up and running in our system.
> >> They are in the system with policies in place and patrons being added
> >> and have recently received some transit items from other libraries to
> >> checkout to their patrons.
> >>
> >> The only problem is that when they do check the item out, they receive
> >> the error "no matchpoint" and nothing else.  It appears that their own
> >> items checkout just fine, but outside items are the only ones throwing
> >> this exception.  Can anyone point me in the right direction for
> >> troubleshooting this?
> > It sound to me like your matchpoints for circulation are too specific.
> > You probably have matchpoints for library X items at library X and
> library Y items at library Y, but not library Y items at library X or vice
> versa.
> >
> > You'll need to find out whose rules should apply and add or modify the
> appropriate entries.
> >
> > You'll find these in the staff client from the Admin Menu => Local
> Administration => Circulation Policies.
> >
> >
> >> Thanks,
> >> Geoff Sams
> >> Roanoke Public Library
> >> 817-491-2691
> >>
> >>
> >
> >
> > --
> > Jason Stephenson
> > Assistant Director for Technology Services Merrimack Valley Library
> Consortium
> >
> >
>
>


-- 
Ruth Frasur
Director of the Historic(ally Awesome) Hagerstown - Jefferson Township
Library
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p (765) 489-5632; f (765) 489-5808

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