[OPEN-ILS-GENERAL] Items not checking in?

[Ruth Frasur]

The web client will fix EVERYTHING!!  Even the kitchen sink (if you have a
kitchen sink).


On Mon, Apr 14, 2014 at 4:30 PM, Betty Massie <BMassie at arlnc.org> wrote:

> Response # 2 from Georgia Pines -- ever the team player
>
> -----Original Message-----
> From: open-ils-general-bounces at list.georgialibraries.org [mailto:
> open-ils-general-bounces at list.georgialibraries.org] On Behalf Of McCanna,
> Terran
> Sent: Monday, April 14, 2014 4:12 PM
> To: Evergreen Discussion Group
> Subject: Re: [OPEN-ILS-GENERAL] Items not checking in?
>
> Most of those alerts are important, are they not? It's been a little
> while, but when I've covered Circ and done check-ins, I don't recall
> getting anything that I regarded as an unnecessary alert - I only recall
> things that required some sort of staff action such as routing, printing
> hold slips, etc. If alerts were suppressed, wouldn't that cause far more
> staff error?
>
>
> Terran McCanna
> PINES Program Manager
> Georgia Public Library Service
> 1800 Century Place, Suite 150
> Atlanta, GA 30345
> 404-235-7138
> tmccanna at georgialibraries.org
>
> ----- Original Message -----
> From: "Jason Etheridge" <jason at esilibrary.com>
> To: "Evergreen Discussion Group" <
> open-ils-general at list.georgialibraries.org>
> Sent: Monday, April 14, 2014 4:02:49 PM
> Subject: Re: [OPEN-ILS-GENERAL] Items not checking in?
>
> > Evergreen has lots of alerts - we tracked them for a week once.
>
> One thing I want to mention is that it was an intentional design decision
> that certain workflows got "halted" by pop-up alerts, and there was a great
> fear of users accidentally "scanning through" an alert without noticing.
>
> It seems like we've been slowly trying to mitigate the consequences of
> that decision, for example, with the menu option Checkin
> Modifiers->Ignore Pre-cataloged Items and the experimental Fast Entry
> (Asynchronous) checkbox, and culminating in the "Suppress popup-dialogs
> during check-in" library setting.
>
> It may be time to rethink this behavior from the ground-up, or at the very
> least, better document it (I had forgotten all about that library setting,
> despite having wrote it, and I bet a lot of folk would love to have it
> enabled).
>
> --
> Jason Etheridge
> | Support Manager
> | Equinox Software, Inc. / The Open Source Experts
> | phone: 1-877-OPEN-ILS (673-6457)
> | email: jason at esilibrary.com
> | web: http://www.esilibrary.com
>



-- 
Ruth Frasur
Director of the Historic(ally Awesome) Hagerstown - Jefferson Township
Library
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p (765) 489-5632; f (765) 489-5808

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