[OPEN-ILS-GENERAL] Holds placed prior to status change

[Sarah Childs]

This is our process as well. Also, we don't use acquisitions yet, but 
if we have a request for an item, we add an on order record so that the 
holds can be placed. This way we don't get a pile up of patron request 
slips for popular items.

---
Sarah Childs
Technical Services Department Head
Hussey-Mayfield Memorial Public Library
250 North Fifth Street
Zionsville, IN 46077
317-873-3149 x13330
sarahc at zionsville.lib.in.us

On 2014-02-27 09:52, Lynn Floyd wrote:
> We generally add the titles before release date, and keep them in the
> In-processing status.  This allows the holds to be placed, but the 
> title is
> technically unavailable.  Then release date, we check them all in and
> capture the holds.  We generally do it this way because of the amount 
> of
> titles in general we catalog. Also patrons then can place their own 
> holds on
> the title, when it shows up in the catalog.
> 
> 
> 
> Lynn Floyd
> lfloyd at andersonlibrary.org
> Anderson County Library
> 864-260-4500 x181
> http://www.andersonlibrary.org <http://www.andersonlibrary.org/>
> 
> 
> 
> 
> From: open-ils-general-bounces at list.georgialibraries.org
> [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf 
> Of
> Elisabeth Keppler
> Sent: Thursday, February 27, 2014 9:46 AM
> To: Evergreen Discussion Group
> Subject: Re: [OPEN-ILS-GENERAL] Holds placed prior to status change
> 
> 
> 
> Thanks, everyone.  I really appreciate how generous Evergreen 
> librarians are
> with their knowledge and experience!
> 
> 
> 
> Out of curiosity, is it common practice out there to add hot new 
> titles to
> the catalog the day before their lay-down date so that holds can be 
> filled
> as soon as a title is released?  We have patrons who call first thing 
> on
> Tuesdays (mostly) to ask why their hold on the latest bestseller 
> hasn't been
> filled yet.  If we add items on lay-down day and stash them in the 
> back for
> 24 hours, they'll scream.
> 
> 
> 
> Lise Keppler
> 
> 
> 
> On Thu, Feb 27, 2014 at 9:17 AM, Laurie Love <LLove at arlibrary.org> 
> wrote:
> 
> Lise:
> 
>     I'm part of the NC Cardinal system also and Wilkes (Appalachian
> Regional) has been with Evergreen since 2011.  If you ever want to 
> call or
> email me with questions, I'm happy to try to help.   The holds are 
> really
> tricky with Evergreen and there are lots of  foibles.  The "Find 
> another
> Target" is supposed to look for another title to satisfy the hold.  
> Doesn't
> always work in my experience though.
> 
> Laurie Love
> 
> Circ. Mgr.
> 
> Wilkes County Public Library
> 
> llove at arlibrary.org
> 
> 336-838-2818
> 
> 
> 
> From: open-ils-general-bounces at list.georgialibraries.org
> [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf 
> Of
> Elisabeth Keppler
> Sent: Thursday, February 27, 2014 9:05 AM
> To: Evergreen Discussion Group
> Subject: Re: [OPEN-ILS-GENERAL] Holds placed prior to status change
> 
> 
> 
> We're new to Evergreen and have been struggling with holds on new 
> items.
> We've had issues with Find Another Target messing up the holds queue, 
> but we
> may have been doing it incorrectly.
> 
> 
> 
> When you say to "Find Another Target for the hold on top of the 
> queue",
> Tina, do you mean the first hold that appears when we click on View 
> Holds
> for the record?  This seems to be the newest hold and might not be for 
> our
> library's patron.  (We're in the NC Cardinal consortium.  Since we use
> 6-month age hold protection, holds outside Forsyth County won't be 
> filled by
> new items we add here.)  We tried filtering to holds for just the 
> branch
> where the new item was added, but that seems to have caused problems.  
> Would
> you mind elaborating on your recommendation?
> 
> 
> 
> Thanks very much,
> 
> Lise Keppler
> 
> Forsyth County Public Library
> 
> 
> 
> On Wed, Feb 26, 2014 at 6:36 PM, Tina Ji (Project Sitka)
> <tji at sitka.bclibraries.ca> wrote:
> 
> Hi Deana,
> 
> If your 'missing' and 'trace' statuses are non-holdable, this is 
> probably
> the expected behaviour. We experience the same thing with our hold 
> targeter
> running every 15 mins for new holds (placed within 24 hours) and daily 
> for
> old holds (placed 24 hours ago). So new holds may be targeted by a 
> copy with
> newly achieved holdable status, but not the old ones.
> 
> The opportunistic capture is related to the hold_copy_map, which is 
> updated
> by the hold targeter, thus updated daily for old holds. Items with 
> newly
> achieved holdable status is not in that table for old holds.
> 
> We advise our sites doing Find Another Target for the hold on top of 
> the
> queue or waiting for a day. The checkin modifier: Retarget Local Hold 
> may
> help, to some extent.
> 
> 
> 
> Tina
> 
> 
> 
> 
> Quoting Deana Cunningham <deana.cunningham at granvillecounty.org>:
> 
> Hi great brain!
> 
> I was playing around today on our test server and have a question  
> about
> hold triggering. After an item has a status change to  "missing" or 
> "trace",
> any holds placed prior to that change are not  getting triggered upon 
> item
> check in. I have tried checking the item  in numerous times (to see if 
> maybe
> the first time when it changes  the status back to "reshelving" it 
> would
> activate the hold for  capture at the next check in, but it did not. 
> Placing
> a new hold on  the item after the status has been changed back to
> "reshelving"  causes that hold to be triggered on subsequent check 
> ins, but
> the  hold placed before changing to "trace" or "missing" is not 
> triggered.
> 
> Something I'm missing here?
> 
> I also realize the item should be caught during the regular "check  
> for
> holds" cron job (which is another problem we're having) but I am  only
> looking at opportunistic hold capturing right now.
> 
> Thanks!
> 
> Deana
> 
> Deana Cunningham
> Branch Manager, South Branch Library
> 1550 S. Campus Dr.
> Creedmoor, NC 27522
> Phone: (919) 528-1752 <tel:%28919%29%20528-1752>
> Fax: (919) 528-1376 <tel:%28919%29%20528-1376>
> deana.cunningham at granvillecounty.org
> 
> 
> 
> Tina Ji
> 1-888-848-9250
> Trainer/Help Desk Specialist
> BC Libraries Cooperative/Sitka
> 
> 
> 
> 
> 
> 
> 
> --
> 
> Lise Keppler
> 
> Forsyth County Public Library
> 
> 660 W 5th St
> 
> Winston Salem NC 27101
> 
> 336-703-3070
> 
> 
> 
> 
> 
> 
> 
> --
> 
> Lise Keppler
> 
> Forsyth County Public Library
> 
> 660 W 5th St
> 
> Winston Salem NC 27101
> 
> 336-703-3070