[OPEN-ILS-GENERAL] Standing penalties not removes automatically

[Justin Hopkins]

Hi Deana,

We had similar issues, and are currently running a script that Dyrcona 
shared with us:

https://github.com/mcoia/eg-scripts/blob/master/recalc_penalties_direct.pl

Justin

On Mon Mar 17 11:06:40 2014, Deana Cunningham wrote:
> Hi all,
>
> Last week I asked if anyone had any insight into Evergreen 2.5.1 not
> removing standing penalties once the situation that triggered the
> penalty had been corrected. For example, our Nonverified patrons can
> only have two items out at a time. After that, the "Max Checkout
> Reached" penalty is triggered and their card is effectively blocked.
> Even after those two items are checked in, however, Evergreen is still
> holding on to the "Max Checkout Reached" penalty and blocking their
> card. Even after changing the patron profile from Nonverified to
> resident and checking in both their items their card remains blocked.
>
> Is there a script that should be running to remove these standing
> penalties? While we can go in and manually remove them, staff will not
> always know that they need to do that.
>
> Thanks in advance for the help!
>
> Deana
>
> Deana Cunningham
> Branch Manager, South Branch Library
> 1550 S. Campus Dr.
> Creedmoor, NC 27522
> Phone: (919) 528-1752
> Fax: (919) 528-1376
> deana.cunningham at granvillecounty.org