[OPEN-ILS-GENERAL] Patron Record problem with 2.6.1

Donald Butterworth don.butterworth at asburyseminary.edu
Mon Nov 3 13:49:56 EST 2014


Here is a screenshot of the screen you get when "Register Patron(s) is
clicked

[image: Inline image 1]

When attempting to edit a patron the record is retrieved but clicking the
"Edit" button results in the following screen

[image: Inline image 2]

Clicking "Reload" does no good.


On Mon, Nov 3, 2014 at 1:25 PM, Rogan Hamby <rogan.hamby at yclibrary.net>
wrote:

> Just to clarify which of these scenarios is happening:
>
> a) You retrieve patron but the fields never popular with the patron
> information or
>
> b) You retrieve patron successfully but when you select edit it never
> proceeds to let you edit
>
>
>
>
> On Mon, Nov 3, 2014 at 1:02 PM, Donald Butterworth <
> don.butterworth at asburyseminary.edu> wrote:
>
>> Colleagues,
>>
>> Ever since upgrading to 2.6.1 we have been unable to add or edit patron
>> records.
>>
>> Edit example:
>> [Search for a patron by name] > Enter Name > [Search] > Highlight patron
>> > [Retrieve Patron] > [Edit] > Screen does not populate to allow editing of
>> any field.
>>
>> Ditto Register Patron:
>> [Register Patron] > Screen does not populate to allow editing of any
>> field.
>>
>> Is this a bug? If not can someone tell us what we are doing wrong?
>> Don
>>
>> --
>> Don Butterworth
>> Faculty Associate / Librarian III
>> B.L. Fisher Library
>> Asbury Theological Seminary
>> don.butterworth at asburyseminary.edu
>> (859) 858-2227
>>
>
>
>
> --
>
> Rogan Hamby, MLS, CCNP, MIA
> Managers Headquarters Library and Reference Services,
> York County Library System
>
> “You can never get a cup of tea large enough or a book long enough to suit
> me.”
> ― C.S. Lewis <http://www.goodreads.com/author/show/1069006.C_S_Lewis>
>



-- 
Don Butterworth
Faculty Associate / Librarian III
B.L. Fisher Library
Asbury Theological Seminary
don.butterworth at asburyseminary.edu
(859) 858-2227
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