[OPEN-ILS-GENERAL] Corrupt files? Can they be reloaded?

[Walz, Jennifer]

All -



Ok. I'm new to evergreen, but I am pretty sure that all the display within the staff client is governed by html code / files, right?   I mean, if you hit the "debug" button, you see the html code.



  So.  We are still having problems with our patron records displaying.  In other words, we get a blank screen (almost) in the staff client window when we go to edit a patron record.  We also cannot register a patron.  The same screen displays.    Like this:



[cid:image003.jpg at 01CFFDB8.9CB6F700]



Some of the buttons are displaying, but not the rest of the form - and no data.      Data is all there in the system, but it does not display.



What is wrong??  I am guessing it has to do with the html code is not getting the right info from a js file or some part of the code is corrupted.   I investigated this by looking at our development server files.  We CAN view the patron records there with no trouble.    I hit the "debug" button there and printed off that file, and did the same in the client that is not working.  I DO notice that there are differences in the code and some lines are missing or not in the same places.



   How do we fix this?   Is this really the problem?     Can we just simply re-install (copy etc) the file from our development server over to the other one?     The source from debug is:  oils://remote/eg/actor/user/register    Should all the files in that directory also be swapped out?     Is there a js file call that is necessary that maybe got corrupted or deleted?



Can anyone give any guidance on this?     Is it possible that the files on the server have gotten corrupted?   Is there a way to make this easy?  Or do we have to do a complete reload of the files?



  Thanks!



Jennifer

--------------------------------------------------

Jennifer Walz, MLS - ILS troubleshooter

Kinlaw Library -  Asbury University

One Macklem Drive, Wilmore, KY 40390

859-858-3511 ext. 2269

jlwalz at asbury.edu
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