[OPEN-ILS-GENERAL] Reminders for expiring cards

Angela Kilsdonk akilsdonk at esilibrary.com
Fri Dec 18 17:43:17 EST 2015


Hi Vince,

In version 2.9 there is a new Action Trigger called "30 Day Account
Expiration Courtesy Notice" that can be used to send patrons a reminder
that their accounts will expire in the near future.  The Action Trigger can
be modified for a time period other than 30 days.

Hope this helps,
Angela

On Fri, Dec 18, 2015 at 4:33 PM, Vince Giordano <
vgiordano at juniatalibrary.org> wrote:

> Does anyone use a method for reminding patrons that their library card is
> soon expiring?
>
> We are having patrons who primarily use Overdrive contact us and say there
> is an error or block on their account (due to their card expiring). I
> didn't know if there was a feature to send out a courtesy email of some
> kind. Putting a reminder message on the footer of the print receipt is one
> I am considering.
>
>
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-- 
Angela Kilsdonk
Education Manager
Equinox Software Inc. / The Open Source Experts
1-877-OPEN-ILS (673-6457)
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