[OPEN-ILS-GENERAL] Motion to deactivate the "evergreen-admin" mailing list

[Kathy Lussier]

Hi all,

What I would hate to see is an IRC vs. email discussion.

The fact is, when people are asking for help, they're going to gravitate 
to the medium they are comfortable with. We get questions for help in 
IRC, on the mailing lists, and sometimes even in Launchpad questions or 
on the Evergreen Facebook page.

The important thing is that we steer people, no matter what their 
preference, to the place where their questions are likely to be 
answered, and then that we do our best to help them out if we are able.

+1 to the idea of making the dev list a "technical" discussion list to 
handle development, sys admin, or any other technical discussions.

Kathy



On 01/15/2015 01:31 PM, Lazar, Alexey Vladimirovich wrote:
> On 2015-01-14, at 14:18 , Michael Peters <mpeters at emeralddata.net> wrote:
>
>> Just my 2 cents, but I've always felt IRC was the best place to reach other
>> sys-admins for advice.  I can't recall ever posting to the mailing list
>> about a system administration issue.  I know there are so many active
>> sys-admins on the IRC that I think the response is likely to be quicker
>> there.
>>
>> I'm also more apt to answer a question I see in IRC.  I'm not sure I'm even
>> subscribed to anything other than Dev and General.
> A problem with IRC is that if no one happens to respond near the time after the question is asked, the IRC keeps rolling on and the question gets lost. If working in a different time zone, or during non-1st-shift hours, the chances of not being heard are high.
>
> With the mailing list, a new message from a list has a slim chance of being unseen.
>
> Personally to me, it’s also a bit ironic that the topic of IRC came up in the context of yet another discussion about the existence of evergreen-admin list. That IRC meeting about setting up the list was about my first time using the IRC for Evergreen, and it was not a pleasant experience. I don’t recall all the details, but my general takeaway was that by the time I was done typing up a response, several posts would either modify the original premise or move the topic along to something else. To counter that effect, when I tried to be brief and fast things did not always come out sounding the way I intended. I had similar experiences when participating in other types meetings on IRC. Based on my personal subjective experience, my view is that the IRC is not a good channel for meaningful discussion.
>
>> Michael Peters
>> Senior Systems Analyst
>> Emerald Data Networks, Inc.
>> Phone: 678.302.3000 x1013
>> Help Desk: 678.302.3000 x1500
>> www.emeralddata.net
>>
>> -----Original Message-----
>> From: open-ils-general-bounces at list.georgialibraries.org
>> [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of
>> Galen Charlton
>> Sent: Wednesday, January 14, 2015 12:43 PM
>> To: Evergreen Discussion Group
>> Subject: Re: [OPEN-ILS-GENERAL] Motion to deactivate the "evergreen-admin"
>> mailing list
>>
>> Hi,
>>
>> On Tue, Jan 13, 2015 at 4:02 PM, Chris Sharp <csharp at georgialibraries.org>
>> wrote:
>>> In my view, the Evergreen-Admin list duplicates the purpose of this,
>>> the General list, in that the General list serves as an all-purpose
>>> venue for (non-development related) technical help in running
>>> Evergreen.  If you agree, please +1, otherwise, please state your case
>>> for keeping it. ;-)
>> 0.
>>
>> A dedicated list for Evergreen sysadmins could work in principle, but of
>> course requires that folks actually answer questions posted to it.
>> Since the list was created, there's been long periods where it has been
>> mostly ignored, either passively or actively, and I think it long ago
>> reached the point where reluctance to use it has self-fulfilled a prophecy
>> that it would not be used.
>>
>> Regards,
>>
>> Galen
>> --
>> Galen Charlton
>> Manager of Implementation
>> Equinox Software, Inc. / The Open Source Experts
>> email:  gmc at esilibrary.com
>> direct: +1 770-709-5581
>> cell:   +1 404-984-4366
>> skype:  gmcharlt
>> web:    http://www.esilibrary.com/
>> Supporting Koha and Evergreen: http://koha-community.org &
>> http://evergreen-ils.org
> Aleksey Lazar
> IS Developer and Integrator - PALS
> http://www.mnpals.org/
>

-- 
Kathy Lussier
Project Coordinator
Massachusetts Library Network Cooperative
(508) 343-0128
klussier at masslnc.org
Twitter: http://www.twitter.com/kmlussier