[OPEN-ILS-GENERAL] Motion to deactivate the "evergreen-admin" mailing list

Fri Jan 16 11:37:07 EST 2015

I am in agreement with Kathy on this as well.

To respond to Ruth's question of "...does it hurt anything to have it no
matter how active/inactive it is?  Does it cost anything?"
I think the issue is that perhaps some of our most experienced community
members feel that they are subscribed to a generous amount of Evergreen
specific lists already.  I know for a fact that some of our best resources
chose not to subscribe to that list  - perhaps because they felt it was
redundant, I can't say.  So, there is a risk of "hurting" people in the
sense that they may not get their questions answered well or expediently
via the sys admin mailing list and that will lead them to believe we just
don't care.  And I like to believe that we care quite a lot.  So, I'm a +1
for making the dev list more of a technical list which can be inclusive of
sys admins and concentrating our knowledge/skills there.

Of course, that's just my $.02.
:)

Grace

On Fri, Jan 16, 2015 at 11:26 AM, Ruth Frasur <
director at hagerstownlibrary.org> wrote:

> I've been weighing whether or not I had anything to add to this discussion
> or not.  I've deleted several drafts, but finally I have something.  It's
> this.  I agree with Kathy.  There are enough different people with
> different preferences for communications.  I've never joined the admin list
> because I wasn't really sure if it was for library admin (I'm that) or
> system admin (I'm not that).
>
> My question is - does it hurt anything to have it no matter how
> active/inactive it is?  Does it cost anything?  Create any headaches?
> Offend anyone's sensibilities?  Strike those last two.
>
>
>
> On Fri, Jan 16, 2015 at 11:15 AM, Kathy Lussier <klussier at masslnc.org>
> wrote:
>
>> Hi all,
>>
>> What I would hate to see is an IRC vs. email discussion.
>>
>> The fact is, when people are asking for help, they're going to gravitate
>> to the medium they are comfortable with. We get questions for help in IRC,
>> on the mailing lists, and sometimes even in Launchpad questions or on the
>> Evergreen Facebook page.
>>
>> The important thing is that we steer people, no matter what their
>> preference, to the place where their questions are likely to be answered,
>> and then that we do our best to help them out if we are able.
>>
>> +1 to the idea of making the dev list a "technical" discussion list to
>> handle development, sys admin, or any other technical discussions.
>>
>> Kathy
>>
>>
>>
>>
>> On 01/15/2015 01:31 PM, Lazar, Alexey Vladimirovich wrote:
>>
>>> On 2015-01-14, at 14:18 , Michael Peters <mpeters at emeralddata.net>
>>> wrote:
>>>
>>>  Just my 2 cents, but I've always felt IRC was the best place to reach
>>>> other
>>>> sys-admins for advice.  I can't recall ever posting to the mailing list
>>>> about a system administration issue.  I know there are so many active
>>>> sys-admins on the IRC that I think the response is likely to be quicker
>>>> there.
>>>>
>>>> I'm also more apt to answer a question I see in IRC.  I'm not sure I'm
>>>> even
>>>> subscribed to anything other than Dev and General.
>>>>
>>> A problem with IRC is that if no one happens to respond near the time
>>> after the question is asked, the IRC keeps rolling on and the question gets
>>> lost. If working in a different time zone, or during non-1st-shift hours,
>>> the chances of not being heard are high.
>>>
>>> With the mailing list, a new message from a list has a slim chance of
>>> being unseen.
>>>
>>> Personally to me, it’s also a bit ironic that the topic of IRC came up
>>> in the context of yet another discussion about the existence of
>>> evergreen-admin list. That IRC meeting about setting up the list was about
>>> my first time using the IRC for Evergreen, and it was not a pleasant
>>> experience. I don’t recall all the details, but my general takeaway was
>>> that by the time I was done typing up a response, several posts would
>>> either modify the original premise or move the topic along to something
>>> else. To counter that effect, when I tried to be brief and fast things did
>>> not always come out sounding the way I intended. I had similar experiences
>>> when participating in other types meetings on IRC. Based on my personal
>>> subjective experience, my view is that the IRC is not a good channel for
>>> meaningful discussion.
>>>
>>>  Michael Peters
>>>> Senior Systems Analyst
>>>> Emerald Data Networks, Inc.
>>>> Phone: 678.302.3000 x1013
>>>> Help Desk: 678.302.3000 x1500
>>>> www.emeralddata.net
>>>>
>>>> -----Original Message-----
>>>> From: open-ils-general-bounces at list.georgialibraries.org
>>>> [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf
>>>> Of
>>>> Galen Charlton
>>>> Sent: Wednesday, January 14, 2015 12:43 PM
>>>> To: Evergreen Discussion Group
>>>> Subject: Re: [OPEN-ILS-GENERAL] Motion to deactivate the
>>>> "evergreen-admin"
>>>> mailing list
>>>>
>>>> Hi,
>>>>
>>>> On Tue, Jan 13, 2015 at 4:02 PM, Chris Sharp <
>>>> csharp at georgialibraries.org>
>>>> wrote:
>>>>
>>>>> In my view, the Evergreen-Admin list duplicates the purpose of this,
>>>>> the General list, in that the General list serves as an all-purpose
>>>>> venue for (non-development related) technical help in running
>>>>> Evergreen.  If you agree, please +1, otherwise, please state your case
>>>>> for keeping it. ;-)
>>>>>
>>>> 0.
>>>>
>>>> A dedicated list for Evergreen sysadmins could work in principle, but of
>>>> course requires that folks actually answer questions posted to it.
>>>> Since the list was created, there's been long periods where it has been
>>>> mostly ignored, either passively or actively, and I think it long ago
>>>> reached the point where reluctance to use it has self-fulfilled a
>>>> prophecy
>>>> that it would not be used.
>>>>
>>>> Regards,
>>>>
>>>> Galen
>>>> --
>>>> Galen Charlton
>>>> Manager of Implementation
>>>> Equinox Software, Inc. / The Open Source Experts
>>>> email:  gmc at esilibrary.com
>>>> direct: +1 770-709-5581
>>>> cell:   +1 404-984-4366
>>>> skype:  gmcharlt
>>>> web:    http://www.esilibrary.com/
>>>> Supporting Koha and Evergreen: http://koha-community.org &
>>>> http://evergreen-ils.org
>>>>
>>> Aleksey Lazar
>>> IS Developer and Integrator - PALS
>>> http://www.mnpals.org/
>>>
>>>
>> --
>> Kathy Lussier
>> Project Coordinator
>> Massachusetts Library Network Cooperative
>> (508) 343-0128
>> klussier at masslnc.org
>> Twitter: http://www.twitter.com/kmlussier
>>
>>
>
>
> --
> Ruth Frasur
> Director of the Historic(ally Awesome) Hagerstown - Jefferson Township
> Library
> 10 W. College Street in Hagerstown, Indiana (47346)
> p (765) 489-5632; f (765) 489-5808
>
> Our Kickin' Website <http://hagerstownlibrary.org>  Our Rockin' Facebook
> Page <http://facebook.com/hjtplibrary>  and Stuff I'm Reading
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>
>

-- 
Grace Dunbar, Vice President
Equinox Software, Inc.  -  The Open Source Experts
gdunbar at esilibrary.com
1-877-OPEN-ILS    www.esilibrary.com
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