[OPEN-ILS-GENERAL] Help With Structuring a Lost Item Return/Fine Situation

[Elisabeth Keppler]

Forsyth County (NC not Georgia) tried the Lost and Paid Status for a week
and reverted to regular Lost status.  If a patron finds and returns an item
that was marked lost and for which they paid the replacement charge, Lost
and Paid prevents us from checking the item back in and issuing a refund to
the patron.  (Our patrons have one year from the date an item is marked
lost--after that, no refund.)  With the right library settings, you can use
an override to check in a Lost and Paid item but we prefer not to have
service desk staff use overrides if we can possibly avoid it.

Thanks,
Lise

On Wed, Jul 8, 2015 at 8:31 PM, Brent Mills <brent at hoodriverlibrary.org>
wrote:

>  Hello,
>
> I was wondering if anyone had arranged a lost items setup similar to this
> and if it was possible within Evergreen. We have an interested library and
> have currently implemented the Lost and Paid Status consortium wide. I feel
> like I might be missing something obvious here, but would welcome any
> suggestions.
>
> *Scenario 1 **With Lost:*
> Someone returns a lost item. System eliminates all but $1 of the charge
> ($1 item fee/no processing fee)
>
>  *Scenario 2 With Lost and Paid:*
> If item in Lost and Paid Status is returned before 6 months of payment,
> eliminate all but $5 of the charge (the processing fee), BUT eliminate none
> of the charge if Lost and Paid Item is returned after 6 months of going
> into Lost and Paid status.
>
> Thanks!
>
> -Brent
>
> --
> Brent Mills
> Systems Librarian | Sage Library System
> email: brent at hoodriverlibrary.org
> tickets: sagelib.org/support
> desk/mobile <http://sagelib.org/supportdesk/mobile>: 541.387.5063 / 541.610.8384
>
>


-- 
Lise Keppler, Technical Services
Forsyth County Public Library
2851 Fairlawn Dr
Winston Salem NC  27106
336-703-3048
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