[OPEN-ILS-GENERAL] User environment

Howard Canning hcanning at bluehills.org
Mon Mar 9 02:58:27 EDT 2015


Thanks very much Ben. Appreciated. :)
On Mar 9, 2015 2:49 AM, "Ben Shum" <bshum at biblio.org> wrote:

> Hi Howard,
>
> In client-issue.PNG, the error you see there "TypeError:
> g.my_libs_tree is null" can commonly occur when there was an
> incomplete autogen.sh run during the installation/setup process.  What
> I would do in that situation is recommend that you run "autogen.sh -u"
> as the opensrf user and then also restart apache2 process.  A
> successful output on a test system might look something like:
> http://pastie.org/10011544   If you encounter any errors, that'd be
> where to start looking further for more troubleshooting to see what
> might have gone wrong to prevent autogen.sh from running properly.
> Restarting/reloading apache is required too, for things to take
> effect.
>
> For error-boxes.png, I would like to point out that navigating to
> http://hostname/xul/server is not the path you want to use Evergreen
> normally.  That web path is for the downloaded staff client
> application only, and most of the errors you see there occur when you
> use a regular web browser to access that page instead of the staff
> client application.  When you finally manage to log in via the Windows
> staff client, you will be able to click on the elements of that
> landing page you saw and they will not cause errors.  So errors like
> "ReferenceError "xulG" is undefined" is due to expected interactions
> with the XUL-based staff client application and *not* any standard web
> browser.
>
> When a regular user does access Evergreen via a web browser, if using
> the default apache configuration that's copied during the Evergreen
> README instructions, if you were to go to http://hostname, you should
> have been automatically redirected to something like
> http://hostname/eg/opac/home (or you can navigate to that directly
> too).  That's the main web catalog for which you get the search box
> for cataloged materials, links to the My Account, etc.  Out of the
> box, it's mostly example content and colors, and you can learn to
> modify the template files to generate styling and other information as
> desired.  I would suggest perusing
> http://docs.evergreen-ils.org/2.7/_designing_your_catalog.html for
> that type of information about customizing the online catalog design.
> The docs site is also handy for reading over how to use the staff
> client application and other aspects of Evergreen too (though as
> always, it is a continuing work in progress by the community to update
> the documentation and add more content to reflect aspects of Evergreen
> operations).
>
> In general, much of this information already existed in earlier
> discussions in archived IRC logs or mailing list messages.  I was able
> to tease most of it out using Google to search out some of the error
> strings you saw (error text + "evergreen" = lots of examples of older
> troubleshooting by different folks).
>
> Hope this information helps get you further along in your look at
> Evergreen.  As the week starts anew, maybe you'll get further feedback
> from other community members, or can seek further advice through
> different methods (IRC can be a fun place to chat with other
> Evergreeners - http://evergreen-ils.org/communicate/irc/)
>
> Cheers,
>
> -- Ben
>
> On Sun, Mar 8, 2015 at 11:44 AM, Howard Canning <hcanning at bluehills.org>
> wrote:
> > See attached errors
> >
> > Hi
> > Having problems with connecting the staff client to evergreen 2.7.4 on
> > ubuntu 14.04. Using the recommended opensrf and client. I'm finding the
> > overall install very buggy. Can you advise what working install you use.
> > Fedora or Ubuntu and version and the corresponding evergreen, staff
> client
> > and opensrf you use. I need an install I know works for others. A
> > combination known to be super reliable.
> > Thanks.
>
>
>
> --
> Benjamin Shum
> Evergreen Systems Manager
> Bibliomation, Inc.
> 24 Wooster Ave.
> Waterbury, CT 06708
> 203-577-4070, ext. 113
>
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