[OPEN-ILS-GENERAL] Acquisitions: EDI with Penguin Random House

Galen Charlton gmc at esilibrary.com
Fri Mar 27 09:40:04 EDT 2015


Hi,

On Fri, Mar 27, 2015 at 9:18 AM, Codey Kolasinski
<ckolasinski at cwmars.org> wrote:
> put FAILED: put to ftp.penguinrandomhouse.com failed with error: Can't call method "put" on an undefined value at /usr/local/share/perl/5.10.1/OpenILS/Utils/RemoteAccount.pm line 584.
>
> Things I've tried so far to solve the issue:
> update po_jedi file to include the new vendor
> test ftp credentials from edi account info

We recently ran into a case where this happened (with a different
materials supplier), and it turned out that while the FTP credentials
as stored in Evergreen *looked* correct... there was a trailing space
that was causing the authentication to fail.

Regards,

Galen
-- 
Galen Charlton
Infrastructure and Added Services Manager
Equinox Software, Inc. / The Open Source Experts
email:  gmc at esilibrary.com
direct: +1 770-709-5581
cell:   +1 404-984-4366
skype:  gmcharlt
web:    http://www.esilibrary.com/
Supporting Koha and Evergreen: http://koha-community.org &
http://evergreen-ils.org


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