[OPEN-ILS-GENERAL] SMS Carrier gateways for MVNO's

Josh Stompro stomproj at exchange.larl.org
Mon Feb 1 15:11:58 EST 2016


Hello, I'm interested in how other sites handle SMS hold notices for customers that use Mobile virtual network operators like Straight Talk, Ting and Tracfone?  They all offer phones that work on different physical carriers, and the gateway seems to be different for each one.  The default Straight Talk sms carrier entry included in Evergreen is for Verizon, but if the user has a AT&T, T-Mobile or Sprint  based phone the Verizon gateway won't work.  Do you setup variants for each of the physical carriers?  Do users actually know which physical carrier they are on in your experience if you give them the option to choose?  I'm not looking forward having to explain that for Straight Talk if the model number of your phone ends with a v or an w it is on the Verizon network, and if it ends in potato it is on at&t, etc.

Thanks
Josh
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