[OPEN-ILS-GENERAL] Slowness/freezing with XUL staff client

[Mike Rylander]

Jeff,

Is there an OS version that this happens on more often?  I'm looking
at you, Windows 10.

Thanks,

--
Mike Rylander
 | President
 | Equinox Open Library Initiative
 | phone:  1-877-OPEN-ILS (673-6457)
 | email:  miker at equinoxinitiative.com
 | web:  http://equinoxinitiative.org


On Wed, Feb 1, 2017 at 4:43 PM, Jeff Davis <jeff.davis at bc.libraries.coop> wrote:
> Our consortium has a few libraries where the Evergreen staff client
> periodically becomes unusably slow or freezes up altogether.  I'm curious
> about other libraries' experiences with this problem.
>
> 1. Does the staff client slow down or freeze up regularly at your library?
> How often does it happen?  Are there any noticeable patterns (e.g. are only
> circ stations affected, not cataloguing)?
>
> 2. How do you deal with the problem?  We usually recommend limiting the
> number of open tabs, restarting the client periodically throughout the day,
> and increasing RAM.
>
> 3. If you use the web client, have you noticed an improvement?  We suspect
> that the root of the problem is the ancient version of XULrunner used by the
> old staff client, but we haven't had the opportunity to compare the web
> client in production.
> --
> Jeff Davis
> BC Libraries Cooperative