[OPEN-ILS-GENERAL] Problem loading report inteface

Wed May 29 14:47:44 EDT 2019

Hi,

We have been trying to figure out what is wrong with the reporter 
interface in 3.3.1 (using a fresh install of Ubuntu 18.04 LTS and a 
concerto database), yet when one is logged in as admin, there still does 
not seem to be any option to create a new folder for report templates 
(as can be seen in the attached file). It has been tested both in Chrome 
and Firefox.

When the same interface is loaded in 3.3.0 
(https://bugsquash.missourievergreen.org/eg/staff/ has been used for 
this purpose), it is possible to create a subfolder after clicking on 
Templates.

So the question is - has anyone tried 3.3.1 and tried to create a report 
template folder? Or does anyone have any idea what could be wrong? (We 
use the concerto database without localization at this moment. Also, we 
keep reloading the interface and clearing the browser cache.)

Thank you in advance for any ideas!

Linda

On 5/24/19 10:50 PM, Cerninakova Eva wrote:
> Hi,
>
> thanks a lot for the hint. The fm_IDL.xml files seem to be the right 
> track: Both files are really different - however, I don't' think the 
> differences are related to localization (in a fact, I don't see any 
> signs of localization).
>
> Eva
>
>
>
>
>
> ---
> Mgr. Eva Cerniňáková
> cernin at jabok.cz <mailto:cernin at jabok.cz>
> Tel. +420 211 222 409
>
> Knihovna Jabok
> http:/knihovna.jabok.cz <http://knihovna.jabok.cz>
> Tel.  +420 211 222 410
> Jabok - Vyšší odborná škola sociálně pedagogická a teologická
> Salmovská 8, 120 00 Praha 2
>
>
>
> pá 24. 5. 2019 v 16:49 odesílatel Jason Stephenson <jason at sigio.com 
> <mailto:jason at sigio.com>> napsal:
>
>     Hi, all!
>
>     I want to make a correction to Jason's comments below.  If you're
>     using
>     a localization other than English, then the reporter's copy of
>     fm_IDL.xml will not be identical to the main one in /openils/conf.  It
>     should be localized to your language.
>
>     The autogen.sh script is supposed to take care of this.
>
>     Jason
>
>     On 5/24/19 9:13 AM, Boyer, Jason A wrote:
>     > Hi Eva, I and a couple other folks have run into this same issue
>     > recently. In the end you're at least required to use the Clear
>     Cache and
>     > Hard Reload option in Chrome. If that doesn't fix it alone
>     you'll need
>     > to make sure that the layout of the 2 fm_IDL.xml files
>     (/openils/conf/
>     > and /openils/var/web/reports/) are the same. I don't know if (or
>     how)
>     > both end up being localized so that may or may not be an issue to be
>     > aware of. After they match you may need to restart some services and
>     > re-run autogen.sh just in case. After all of that, do a hard reload
>     > again in Chrome on the reporter page and it should finally let
>     you get
>     > back to it.
>     >
>     > Jason
>     >
>     > --
>     >
>     > Jason Boyer
>     >
>     > Indiana State Library
>     >
>     > 315 W. Ohio St.
>     >
>     > Indianapolis, IN 46202
>     >
>     > http://library.in.gov/
>     >
>     >
>     >
>     ------------------------------------------------------------------------
>     > *From:* Open-ils-general
>     > <open-ils-general-bounces at list.georgialibraries.org
>     <mailto:open-ils-general-bounces at list.georgialibraries.org>> on
>     behalf of
>     > Cerninakova Eva <cernin at jabok.cz <mailto:cernin at jabok.cz>>
>     > *Sent:* Friday, May 24, 2019 8:07 AM
>     > *To:* Evergreen Discussion Group
>     > *Subject:* [OPEN-ILS-GENERAL] Problem loading report inteface
>     >
>     > **** This is an EXTERNAL email. Exercise caution. DO NOT open
>     > attachments or click links from unknown senders or unexpected
>     email. ****
>     >
>     ------------------------------------------------------------------------
>     >
>     > Hi,
>     >
>     > I wonted to test some  localization bugs and problems related to
>     > reports using our  Evergreen test server environment (3.3.0, Czech
>     > localization). However, I came across a problem, that the web client
>     > report interface can be loaded only partially (see the
>     attachment) and
>     > templates search and folder links don't work at all (in production
>     > environment using Evergreen 3.1.4 the report interface is loaded
>     > normally  - there are, however, other problems that I just
>     wanted to test).
>     > I compared the report interface with Blake's sandbox -
>     everything works
>     > fine there.
>     >
>     > I'm not sure if it's a localization problem or if it can be
>     caused by
>     > some specific settings.
>     >
>     > Don't you have an experience with similar behavior of reporter
>     interface
>     > (or idea, what could cause the problem)?
>     >
>     > Thank you in advance for any hint.
>     > Eva
>     >
>     >
>     > ---
>     > Mgr. Eva Cerniňáková
>     > cernin at jabok.cz <mailto:cernin at jabok.cz> <mailto:cernin at jabok.cz
>     <mailto:cernin at jabok.cz>>
>     > Tel. +420 211 222 409
>     >
>     > Knihovna Jabok
>     > http:/knihovna.jabok.cz <http://knihovna.jabok.cz>
>     <http://knihovna.jabok.cz>
>     > Tel.  +420 211 222 410
>     > Jabok - Vyšší odborná škola sociálně pedagogická a teologická
>     > Salmovská 8, 120 00 Praha 2
>     >
>
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