[Evergreen-general] How to refund a deposit

[Terran McCanna]

Hi Eva,

There may be better ways to do this, but this is what our libraries are
doing:

https://pines.georgialibraries.org/dokuwiki/doku.php?id=circ:bills:deposits#managing_deposits_with_evergreen

I hope that helps,
Terran


Terran McCanna, PINES Program Manager
------------------------------

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On Mon, Jan 25, 2021 at 1:02 PM Cerninakova Eva <cernin at jabok.cz> wrote:

> Hi all,
>
> I wonder whether there is a possibility to add a negative billing to a
> deposit fee that has been previously charged and paid?
>
> We are about to start borrowing tablets in our library, and we want
> patrons to pay a small refundable deposit when a tablet is being  checked
> out and refund it at check in. I am currently trying to make up checkout
> and check in procedures. However, I am not sure how to refund a deposit.
> When the item has been checked in, and I try to add a negative bill to a
> transaction related to the paid deposit fee in the patron  billing history,
> Evergreen displays a warning that the *amount must be greater than or
> equal to 0*.
> Could this be  caused by a setting in our Evergreen installation? Or is it
> a general Evergreen feature?
>
> If the second option is true and adding a bill with a negative amount is
> not possible to use in Evergreen to refund a deposit, what procedures do
> you use in your libraries to refund a deposit payment?
>
> Thanks a lot for your help.
>
> Eva
>
>
>
>
>
>
>
> Mgr. Eva Cerniňáková
>
> vedoucí Knihovny Jabok
>
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